Attitudes: Retailers

San Jose, Calif. – Digital technology stands ready to significantly disrupt retail and many other industries, yet many companies are not showing concern.  

Conshohocken, Pa. – Home furnishings giant Ikea is increasing the minimum wage it pays to U.S. employees in stores and some distribution centers for the second straight year.

According to the Associated Press, Ikea’s average U.S. minimum hourly wage will rise about 10% to $11.87 from $10.76 as of Jan. 1, 2016.

Waban, Mass. – Grocery retailer H-E-B produces a positive emotional reaction with consumers. Based on a study of 10,000 U.S consumers, H-E-B, Publix, Chick-fil-A, and Trader Joe's took the top four spots in the 2015 Temkin Emotion Ratings, which rates how customers feel about their interactions with 293 companies across 20 industries.

Walnut Creek, Calif. – Retailers are increasingly placing a high value on competitive price intelligence.

A new survey of 123 retailers from RSR Research co-sponsored by 360pi, “Pricing 2015,” indicates 59% of respondents reported competitive price intelligence as very valuable.

The survey also shows that competitive price intelligence was cited as the top intent for change at 34% of “retail winners” and 50% of “retail laggards.” Additional takeaways include:

Liberal economist and New York Times columnist Paul Krugman and Bloomberg financial columnist Barry Ritholz weighed in this week with points of view on Walmart’s recent investment in wages and other changes to improve worker satisfaction.

Both took shots at the company by revisiting some of the negative characterizations of how Walmart treats workers that have been repeated so often they have taken on a life of their own.

Krugman offer a more technical view on the company’s actions while Ritholz took more of a snarky approach.

New York — If credit card issuers stopped offering rewards, a slight majority of American credit cardholders wouldn’t change their spending habits. According to a new Bankrate.com survey, 51% of U.S. credit card holders say they would keep using the card the same way they did previously.    Another 26% would use the card less often and 19% would stop using it entirely.  

Boston - For the third year in a row, Amazon claims the top spot in Reputation Institute’s annual survey of America’s top 50 most reputable companies in the retail industry. Amazon is the only company of all the retail companies surveyed to achieve an excellent reputation.

Supermarket chains moved up in the ranking this year, with Publix ranking second and Whole Foods jumping five spots to third place in 2015.

America’s top 10 companies in the retail industry in 2015 are:

1. Amazon.com

Washington, D.C. - A majority of hiring managers across all U.S. industries view retail experience positively and value the foundational job skills that retail instills in its employees. According to the new “Retail’s Value on a Resume: How Jobs in Retail Prepare America’s Workforce for Success” study from the National Retail Federation (NRF), 69% of those surveyed said retail workers have the skills and qualities they look for when hiring.