Operations

The battle against returns fraud and claims is not getting any easier for retailers.

Artificial intelligence is emerging as a mainstream tool to support physical retailing operations.

Amazon is using proprietary artificial intelligence solutions to help ensure its buildings contribute to corporate net-zero carbon goals.

Saks Fifth Avenue is partnering with a Peacock streaming series on custom window displays and a digital promotion of curated show-themed items.

Whole Foods Market is expanding in the U.K. for the first time in more than 10 years.

Amazon's newest brick and mortar venture — and first ever in Italy — is a store selling beauty and personal care products in Milan.

A popular low-cost shopping app is strengthening its product safety and compliance protocols while preparing to launch innovative polyester recycling.

A regional Southeast grocer is leveraging Internet of Things technology to ensure prepared foods are maintained at a safe temperature.

There is finally widespread industry consensus that RFID provides value, and on how and why it does so.

A new study reveals that fraudulent and abusive returns activity poses a serious threat to retail profitability.