Amazon releases new multi-family Amazon Key property access solutions
Amazon is providing residents of multi-family buildings and gated communities new tools to securely manage entry and deliveries.
The online giant first introduced Amazon Key, a "smart entry" system which gives customers control over who can enter their property or lets them answer their building's front door remotely, in 2017. Amazon has since expanded Amazon Key to include features such as enabling secure remote access to Prime member garages for Amazon delivery personnel.
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Now, Amazon Key Access Control System, a lineup of customizable property access solutions for multi-family buildings and gated communities, provides ways for residents and staff to manage access, buzz themselves or visitors into a property, and verify visitors in the Amazon Ring smart doorbell app before granting them access.
The Amazon Key Access Control System includes four different solutions, each of which is professionally installed:
- Virtual Key: An upgrade to a property’s existing intercom that allows residents to gain self-entry or grant visitors access through the Ring app. Virtual Key does not enable video-based functionality.
- Intercom Boost: A small tag that users add to an existing call box that enables visitors to view a resident directory and initiate one-way video and two-way audio calls with residents via smartphone.
- Intercom Lite: Includes the same functionality of Intercom Boos but is offered by itself for buildings without an existing call box, or an addition to an existing one.
- Intercom Plus: A touchscreen-based solution that allows visitors to browse the resident directory or enter building access codes directly on the screen.
The Amazon Key Access Control System Virtual Key and Intercom Lite are available for order. Intercom Boost and Intercom Plus will be available in summer 2025.
"Amazon Key has helped customers avoid missed orders and deliveries with secure, customer-managed access to homes and garages for several years now," said Kaushik Mani, director of Amazon Key. "Our new Access Control System takes this to the next level, introducing a range of new tools and options designed for property managers and residents who live in multi-family buildings and gated communities. It enables them to conveniently and securely manage access to buildings and homes, so they can verify visitors and staff, accept deliveries, and even get takeout dropped off — all via the Ring app. It’s a whole new level of convenience."
Amazon Key products currently serve single-family homes, multi-family properties, and commercial businesses across four continents.