Loyalty Marketing

Taking the long view of what is expected to be moderate consumer demand in the United States, it is apparent the primary sources of growth for retailers are to gain share from competitors and capture a larger share of wallet from existing customers. It’s why there is so much effort expended on the loyalty front, as retailers know success is dependent on keeping existing customers happy and rewarding them ever more generously for their loyalty.

Addison, Texas -- Coyote Management, LP and Garrison Investment Group, through their affiliates, announced they acquired Decatur Mall, in Decatur, Ala., and Lakeshore Mall, in Gainesville, Ga., in September and have made enhancements and changes to the properties.

A new corporate ad campaign for both malls was launched Nov. 1, and each mall has added a Customer Service Center, a new MasterCard gift-card program, children’s stroller program, new website and social media.

New York - Crate and Barrel has joined shopkick, allowing it to deliver location-based shopping rewards simply for visiting stores. By early 2011, rewards will be delivered at all U.S. Crate and Barrel stores.

AUSTIN, Texas - Whole Foods Market announced that it is offering free overseas shipping of its holiday gift boxes to APO, FPO and DPO addresses.

Available only at www.wholefoodsmarket.com/giftbox, Whole Foods Market offers five different gift boxes that range from $40 to $60 each. 

NEW YORK - Macy's announced that it was found to be the number one department store retailer in the United States, according to a survey of international visitors by Mandala Research.

New York City -- More than $17.5 billion has been spent online for the November-December 2010 holiday season to donate , marking a 12% increase versus the corresponding days last year, comScore reported on Wednesday.

Dallas -- Alliance Data Systems Corporation, provider of loyalty and marketing solutions derived from transaction-rich data, announced it has signed a multi-year renewal agreement with Arhaus Furniture -- a high-end retailer of quality, customizable home furnishings and accessories -- to continue providing turnkey private label credit-card services for Arhaus' retail locations.