NRF: Fewer holiday gift returns expected

WASHINGTON Consumers are returning fewer items than in previous years, a testament to the popularity of gift cards during the holiday season, a new survey by the National Retail Federation finds.

According to NRF’s Holiday Returns Survey, conducted by BIGresearch, 64.3% of consumers did not return anything last holiday season, up slightly from 62.4% in 2005.

“Gift cards take the guessing out of giving and are one gift that people actually want to return,” said NRF president and ceo Tracy Mullin.