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Loyalty Marketing

  • Wal-Mart slashes holiday layaway fee in response to customer complaints

    Bentonville, Ark. -- Wal-Mart Stores said Tuesday it has lowered its holiday layaway fee from $15 to $5, saying that the move is in response to customer feedback.

    Customers may begin to open layaway accounts under the new fee arrangement on Sept. 15, and it runs through Dec. 14.

    According to Duncan Mac Naughton, chief merchandising and marketing officer, Walmart U.S., “this is a direct response to feedback we received since announcing this year's Holiday Layaway program. [It] makes Walmart more competitive in the marketplace.”

  • Lowe’s in deal with IMG College to reach college sports fans via social media channels

    MOORESVILLE, N.C. -- Lowe’s Companies and the collegiate multimedia, marketing and licensing/brand management firm IMG College announced a national marketing agreement that helps the home improvement retailer reach college sports fans where dialogue is a game changer: official social media platforms.
     

  • Kroger fuels up the savings at the pump

    CINCINNATI— Kroger is extending its summer fuel savings program through the fall and holiday seasons. Customers can now earn and redeem fuel points to save up to $2.00 off per gallon at Kroger Family of Stores Fuel Centers through Dec. 31.

    "At our customers' request we are pleased to extend our special offer doubling potential fuel savings up to $2.00 per gallon through the busy fall and holiday shopping seasons," said Michael Donnelly, Kroger's SVP of merchandising.

  • Nielsen: U.S. grocery shoppers go online to save money

    Schaumburg, Ill. -- Consumers focus on savings when they log in to their digital devices to shop for groceries, according to a new study from Nielsen. The top weekly U.S. activities related to grocery shopping on a connected device, ranging from a mobile phone to  tablet, included reading online grocery circulars (62%), looking for coupons online (55%) and browsing a manufacturer’s website for a grocery category (55%).
     

  • Walmart pumps up the fuel savings

    BENTONVILLE, Ark. — Walmart is bringing Americans some much-wanted relief at the pump this fall and winter with the return of its "Great Gas Rollback" program.

  • Convenience and value on menu for Q3

    Shoppers are hungry for convenience and value and Target continues to deliver both.

  • Tom's of Maine teams up with TerraCycle for recycling initiative

    KENNEBUNK, Maine — Tom's of Maine, a maker of natural oral and personal care products, has partnered with TerraCycle, a recycling and upcycling company, to give a second life to product packaging with the launch of the Tom's of Maine Natural Care Brigade.

  • Alliance Data Systems extends agreement with Samuels Jewelers

    Dallas -- Alliance Data Systems Corp., a provider of loyalty and marketing solutions derived from transaction-rich data, announced its retail services business has signed a multi-year renewal agreement to continue managing the private-label credit card program for Samuels Jewelers, which operates 104 stores under several banners.

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