Bad customer experiences cost businesses $200 billion-plus annuallyA poor in-store experience can have a major cost impact on a business. Starbucks pilots metaverse loyalty programStarbucks has launched a beta version of an NFT-based extension of its popular digital loyalty program. Amazon wins Cyber Weekend, capturing nearly 18% of all sales Some retailers performed better than others over Black Friday and the three days that followed (Cyber Weekend.) Amazon introduces personalized in-app shopping experience Amazon is enabling users of its mobile app to create shopping feeds targeted to their specific interests. MarineMax forms new technology business, purchases digital marketplace The nation’s largest recreational boat and yacht retailer is creating a new technology subsidiary and completing the acquisition of an online boat and marine marketplace. Two factors ensure holiday shopping app success A new survey reveals the most important aspects of a mobile holiday shopping experience for consumers. Lord & Taylor delivers shoppable brand videos to customers The revived Lord & Taylor is providing advertising content, including shoppable videos, from its brand partners directly to its shoppers. Q&A: Macerich's Ken Volk on the importance of short-term tenants Macerich's digital QuikSpace program allows prospective tenants to inspect spaces and rent them online for any term from one day to 12 months. Cosmetics brand Laura Mercier debuts virtual store in metaverse Laura Mercier is now offering a highly interactive metaverse shopping experience. Instacart launches same-day delivery of trees, seasonal décor Instacart wants to save customers a trip to the tree lot this holiday season. Instacart unveils new suite of CPG ad solutions Instacart continues expanding the targeted advertising capabilities it offers CPG brands. Mariah Carey’s holiday metaverse promotion includes virtual store All Mariah Carey wants for Christmas is you – to visit her shoppable holiday metaverse experience. First Previous 73 74 75 76 77 Next Last
