Industry Issues

Here’s how SNAP restrictions are changing consumer spending

Cutbacks and waivers in the Supplemental Nutrition Assistance Benefits (SNAP)/Electronic Benefits Transfer (EBT) program are impacting shopper behavior.
Kroger's chief associate experience officer to retire

A member of The Kroger Co.’s C-suite will retire at the end of the summer.
Adyen: Fraudulent chargeback scale grows

The average value of a fraudulent chargeback is going down, but it isn’t necessarily good news for retailers.
Here’s how consumers view sustainability

Many consumers have sustainability concerns regarding retailers, manufacturers and artificial intelligence.
Verizon: Almost 1,000 digital security breaches hit retailers in 2025

The retail industry is seeing an increase in the number of cyberincidents and the share involving some sort of espionage.
7-Eleven breach exposes franchisee application data

A convenience store giant is disclosing a third-party data breach that occurred in April 2026.
Class action suit seeks consumer tariff refunds from Amazon

A new lawsuit alleges Amazon is placing good standing with the Trump Administration over reimbursing consumers for charging them "unlawful" tariff costs.
Abercrombie & Fitch integrates cyber risk metrics into security effort

Abercrombie & Fitch Co. is optimizing how it measures and analyzes its exposure to cybercrime.

Amazon to invest $11.6B, add 25K jobs in European fulfillment