Events

Bay Shore, N.Y. - One in three shoppers have walked out of a store without buying the goods they intended to because of a bad experience with a self-service checkout, according to a new survey from queue management company Tensator. With 84% of respondents admitting to needing staff assistance when using a self-service, nearly 60% of customers actually prefer using more traditional staffed checkouts, the company said.

Other survey findings include:

Los Angeles -- Sport Chalet, Inc. has elected Miki R. Berardelli, chief marketing officer for Tory Burch, to the company's board of directors. Berardelli has more than 20 years of marketing and e-commerce experience.

As chief marketing officer for Tory Burch, she oversees global marketing, public relations and e-commerce. Prior to joining Tory Burch in 2009, Berardelli spent eight years at Ralph Lauren as the senior VP of marketing. In addition, Berardelli is serving her second term as board chairman of Shop.org and is on the board of Giggle.com.

Dallas — Bar Louie has opened a new location in south Arlington, Texas. It will be the brand’s second north Texas location.

The grand opening will host a four-day blowout bash starting Oct.17. In addition to $2 signature martinis, Bar Louie will offer all guests a free appetizer or flatbread just for stopping by.

New York – In a sign of just how competitive the upcoming holiday season is expected to be, Macy’s said that most of its stores will open at 8 p.m. on Thanksgiving evening. It’s the first time in its history that the company will be open for business on the holiday.

Pittsburgh – Dick’s Sporting Good will open its second Field & Stream specialty store in November, in Crescent Springs, Ky. Earlier this week, Dick’s said it plans to grow Field & Stream to approximately 55 locations and $750 million in sales by the end of fiscal 2017.

In addition to outdoor merchandise, the Field & Stream store will provide professional services for archery equipment, fishing gear, and firearms, among other goods.

West Chester, Pa. - Dr. Ulrich Flatten will retire as CEO, QVC Germany at the end of the year, after 12 years of service to the company. Under his leadership, Germany has developed into QVC's largest European business and its second largest business outside of the United States.

West Chester, Pa. - Dr. Ulrich Flatten will retire as CEO, QVC Germany at the end of the year, after 12 years of service to the company. Under his leadership, Germany has developed into QVC's largest European business and its second largest business outside of the United States.

New York — Faith Hop Consolo, chairman of Douglas Elliman’s Retail Group has taken her seat as a member of the 2014 board of directors of the Commercial Real Estate Women’s (CREW) Network on Oct. 9, at CREW Network’s annual Convention and Fall Council Meeting in Dallas. Her term begins January 1, 2014.

CREW Network is the largest commercial real estate association for women and represents approximately 8,200 women leaders in 74 markets throughout the U.S. and Canada.