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  • NRF: Holiday forecast upgraded to 3.8% rise

    WASHINGTON, D.C. -- The National Retail Federation said Thursday that it has upwardly revised its holiday forecast, now expecting holiday sales to rise 3.8% this year to a record $469.1 billion. 

    NRF’s initial forecast, announced on October 6, called for anticipated sales growth of 2.8%. While a 3.8% sales increase is considerably above the 10-year average sales increase of 2.6%, it is still lower than the 5.2% increase the retail industry saw last year, said NRF.

  • NRF survey: Consumers still have more than half of their shopping to do

    Washington, D.C. -- The Consumer Intentions and Actions survey released Wednesday by the National Retail Federation and conducted by BIGresearch found that, as of the second week in December, the average person has completed 46.5% of their holiday shopping.

    Last year at this time, the average shopper had completed 49.5% of their shopping.

  • Retail container traffic to be up slightly in December

    Washington, D.C. -- Import cargo volume at the nation’s major retail container ports should be up 0.3% in December compared with the same month last year as retailers head to the finish line of the holiday shopping season, according to the monthly Global Port Tracker report released by the National Retail Federation and Hackett Associates.

  • Pick your poison: Ex-presidents to speak at industry events

    NEW YORK  — Republican and Democrat retail executives both have something to look forward to in 2012 as former presidents Bill Clinton and George W. Bush are scheduled to speak at major industry events.

    Clinton is first up at the National Retail Federation annual convention in New York on Jan.16, while Bush will serve as the keynote speaker at the National Association of Chain Drug Stores annual meeting in Palm Beach, Fla. April 21 to 24. 

  • A record day for retail

    The combination of earlier than ever opening hours, favorable weather and deal conscious consumers receptive to heightened promotional activity produced record sales over Thanksgiving weekend.

    The National Retail Federation said an estimated 226 million shoppers visited stores and websites over Thanksgiving weekend, compared with 212 million last year, and spent an average of $398 per person, compared with $365 last year. Those findings are based on an NRF survey of 3,826 shoppers conducted over the weekend by BIGresearch.

  • Thanksgiving weekend sales hit record high

    New York City -- Retail sales broke records during the Thanksgiving weekend, climbing 16%, according to a survey by BIGresearch for the National Retail Federation.  Shoppers spent $52.4 billion, up from $45 billion last year.

    A record 225 million shoppers visited stores and malls over the Black Friday weekend, up from 212 million last year. Shoppers on average spent $398.62, up from $365.34 last year, the NRF said.

  • Retailers sue Federal Reserve

    New York City -- A coalition of retail organizations, including the National Retail Federation, the Food Marketing Institute and the National Association of Convenience Stores, have filed a lawsuit charging that the Federal Reserve failed to comply with a new law requiring it to reduce fees bank charge retailers when shoppers use credit cards.

    The law, which went into effect Oct. 1, said that banks could charge a maximum of 21 cents when consumers use a debit card, down from an average of 44 cents per transaction.

  • The Blackest Friday of all

    The holiday season is about to get underway with what is expected to be the single greatest spending orgy in the history of commerce with more than $20 billion spent on Black Friday compared with $19.3 billion last year, according to MasterCard Advisors SpendingPulse.

  • Top 10 retailers for customer service

    Washington, D.C. -- The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.

    The survey, which asked 9,374 shoppers which retailer provides the best customer service, was conducted by BIGresearch.

    According to shoppers, the ten finalists for customer service, in alphabetical order, are:

  • NRF: Gift card spending to reach $27.8 billion this holiday season

    Washington, D.C. -- Holiday shoppers are expected to spend $155.43 on average for gift cards this season, and total gift-card spending is projected to reach $27.8 billion, according to a survey released Friday by the National Retail Federation.

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