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NRF: Amazon.com tops in customer service
New York City -- According to a survey released Tuesday by the NRF Foundation and American Express, Amazon.com has the best customer service among U.S. retailers.
The seventh annual Customers’ Choice survey, conducted by BIGinsight and polling 9,374 shoppers, saw the same group of retailers occupy the Top 10 spots in the poll, with some place-switching.
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South America’s largest retailer selects SAP solution to help manage carbon emissions and energy consumption
New York City -- The Grupo Pao de Acucar, the largest retailer in South America, has selected the SAP Carbon Impact OnDemand solution to monitor and manage carbon emissions and energy consumption in each of its 1,832 stores. The solution, from SAP, will help the group, long recognized as a sustainability leader for retailers both in Latin America and globally, to more effectively control greenhouse gas (GHG) emissions and increase the data quality of environmental reports submitted to financial and sustainability regulatory agencies.