Corporate Governance

STRONGSVILLE, Ohio — The IBM Retail User Group announced that it has named Ron Ferri of Giant Eagle as its new president at its recent board of directors and 35th Annual Conference planning meeting in Las Vegas, Oct. 13 to 15. 

One thing retailers learn, some of them the hard way, is to take no competitor lightly. Consider the case of Dollar General and a toy promotion it is running for the holidays.

NEW YORK — For the second year in a row, Office Depot was recognized in Newsweek magazine’s annual “Green Rankings” as the greenest large retailer in America. Across all industry sectors, Office Depot was ranked as America’s 8th greenest large company, a move up of 10 spots from last year, and was the only retailer in the U.S. Top 10 list.

Office Depot not only achieved the highest aggregate green score in the U.S. retail industry, but also led in Environmental Management, and disclosure of performance data.

New York City -- Oracle Corp. said it will acquire RightNow Technologies, a leading provider of cloud-based customer service, for approximately $1.5 billion. The acquisition follows Oracle's recent announcement that it is purchasing Endeca, a provider of unstructured data management, web commerce and BI solutions.

RightNow focuses on customer experience across contact channels. Its Customer Service Cloud is geared at customer interactions and data for call centers, social networks and the web, according to RightNow’s website.

Medford, Ore. -- Harry & David Holdings has named Craig Johnson as its CEO.

Johnson most recently served as chief supply chain officer of Guitar Center. Prior to that, he was CEO of Musician's Friend, a Guitar Center subsidiary. He has also held positions at Oriental Trading Co., Golfsmith International Holdings, and Coldwater Creek.

The company exited Ch. 11 bankruptcy protection last month.

New York City -- VF Corp. reported that its third-quarter net income rose 24% on higher prices and sales, and raised its full-year outlook and quarterly dividend.

The clothing and footwear company said profit growth came from its September acquisition of Timberland and strong sales across most of its categories. 
 

Strongsville, Ohio -- The IBM Retail User Group has named Giant Eagle veteran Ron Ferri as its new president. The announcement was named at the group’s recent board of directors and 35th Annual Conference planning meeting in Las Vegas.

Ferri, a business process consultant with the supermarket chain, has participated in the IBM Retail Users Group for 12 years.
 

New York City -- For the second year in a row, Office Depot was recognized in Newsweek magazine’s annual “Green Rankings” as the greenest large retailer in America. Across all industry sectors, Office Depot was ranked as America’s 8th greenest large company, a move up of 10 spots from last year, and was the only retailer in the U.S. Top 10 list.

Office Depot not only achieved the highest aggregate green score in the U.S. retail industry, but also led in Environmental Management, and disclosure of performance data.

Woonsocket, R.I. -- CVS Caremark announced the promotion of three senior executives within its retail organization.

Boca Raton, Fla. -- Office Depot announced the launch of Office Depot Merchant Services, an electronic payment processing service for small and medium-sized businesses.