Corporate Governance

GOODLETTSVILLE, Tenn. — A former Safeway executive has joined Dollar General as its EVP store operations.

Effective March 19, Greg Sparks will assume all responsibilities for the operations of more than 9,900 retail stores in 38 states and serve on Dollar General's real estate and store development committee, the company said. Sparks will report to chairman and CEO Rick Dreiling.

Sparks most recently served as president of Safeway's Seattle division. His departure from the supermarket retailer was announced earlier this week.

NEW YORK — Many companies can claim they have excellent customer services, but now Saks Inc. has the award to back that claim up. The company announced that it was recognized at the J.D. Power and Associates Customer Service Roundtable in Orlando, Fla. on March 14 as a 2012 Customer Service Champion—one of only 50 companies to have earned this distinction this year.

PLEASANTON, Calif. — Ross Stores continues to deliver on consumers' demands for value and delivered a profitable fourth quarter that met Wall Street expectations. The company reported that profit for the quarter ended Jan. 28 rose 19% to $192 million, from $161.8 million last year. 

Sales surged almost 12% to $2.4 billion, and same-store sales increased 7%.

For the full year, Ross reported a net income rise of 18% to $657.2 million. Sales increased 9% to $8.6 billion, with same-store sales up 5%.

FOLSOM, Calif. — Fresh & Easy announced that its new store in Folsom, Calif., received the platinum-level store certification award from the Environmental Protection Agency's GreenChill Partnership.

While the platinum award puts Fresh & Easy — which joined EPA's GreenChill in 2009 — among the nation's 36,000 grocery stores, the Folsom location is the second store in California, and one of four grocery stores in the nation, to achieve these standards.

NEW YORK — The Ethisphere Institute, which describes itself as a leading international think-tank dedicated to the creation, advancement and sharing of best practices in business ethics, corporate social responsibility, anti-corruption and sustainability, has released its sixth annual selection of the World’s Most Ethical Companies. Among this year's list of 145 organizations are several top, U.S. retailers including Safeway, Wegmans, Whole Foods, Costco, Target, Best Buy, OfficeMax and Petco.

As Walmart CFO Charles Holley noted recently during an investor conference, the company was pleased with its February sales. Unseasonably warm weather surely played a role as did a surge in promotional activity which seems oddly inconsistent with the company’s renewed emphasis every day low prices. The number of ad pages increased 58% to 41 total pages compared to 26 the prior year, according to promotional research firm Market Track.

It isn’t easy being green. Just ask the folks who have to make sure retailers have the science, compliance infrastructure and audit protocols in place to ensure eco-labels are iron-clad. For an insightful look at the issues of eco-labels and the certification process that underpins the validity of such claims, check out this column from Deloitte Consulting executive Chris Park. . 

Hoffman Estates, Ill. -- Sears Holdings Corp. revealed in a Wednesday document that it will close 43 Sears hometown dealer stores and 10 Sears Hardware stores over the first half of 2012.

The information came from the retailer’s annual report, filed late Wednesday, and is consistent with previously announced plans to close up to 120 underperforming Sears and Kmart stores and all nine of its remaining Great Indoors stores.

Los Angeles -- New York & Co. reported Thursday a loss of $10.9 million in the fourth quarter, compared with net income of $14.9 million a year earlier.

Sales dropped to $271.8 million, from $303.2 million in the same quarter last year, missing Wall Street’s expected $275 million in revenue. Same-store sales fell 6.3%.

Looking ahead, the retailer said it expects to open 11 outlet locations and one full-price store in the first quarter of 2012, as well as

Chicago -- Fraud prevention and risk management provider Accertify said Thursday that Forever 21 will deploy its fraud prevention solution, customized to the retailer’s e-commerce business.

Forever 21 said it is growing its online presence internationally and turned to Accertify, an American Express company, to process and decrease risk in Forever 21’s online transactions.