Corporate Governance

Jo-Ann Fabric and Craft Stores has appointed Bryan Pugh to the newly created position of executive VP, stores and store operations. He will lead financial, operational and cultural leadership of Jo-Ann Stores.
    
Pugh joins Jo-Ann from Fred’s Pharmacy & Super Dollar where he served as executive VP, chief merchandising and marketing officer. His experience also includes serving as senior VP, chief merchandising officer at Walgreen Co. in addition to several roles of increasing responsibility at Tesco.
 

The nation’s largest specialty bedding retailer posted disappointing results on Friday for its second quarter.

Mattress Firm Holding Corp. on Friday reported a loss of $2.2 million, after reporting a profit in the same period a year earlier.

Revenue increased 48.2% of $980 million, which also fell short of Street forecasts, reflecting incremental sales from acquired and new stores.

Same-store sales fell 1.1%.

The fuel retail industry may innovate at a snail’s pace, but Shell Retail is bucking the trend.

Following a year-long proof-of-concept, the gasoline and convenience store retailer is embarking on an iPad-based point-of-sale (POS) deployment at dedicated locations. The robust cloud-based system is designed to centrally manage fuel stations and markets more effectively; ensure compliance with data security standards, and most importantly, improve the customer experience through the point-of-purchase.

Saks Fifth Avenue’s new store in New York City is unlike any other the retailer has opened to date.

Located at Brookfield Place in lower Manhattan, the 86,000-sq.-ft. store is decidedly smaller than most Saks’ locations. It feels more like a boutique than a department store, with some traditional departments, such as handbags eliminated. (Handbags and certain other products are grouped by brand as opposed to category.) It also boasts such new services as a “power lunch” offering.

The more casual sister of Loft and Ann Taylor has opened its first location in New York City.

The store, in Manhattan’s Flatiron district, reflects the easy-going, laid-back approach of the merchandise on display, with a design that evokes a soft, clean feeling. It features marble tables and fitting rooms that evoke a lounge space – floating curtains in linen with pink velvet stools.
       

Digital retailing is on the rise, but sometimes you just need to speak to a human being.

Online home furnishings retailer Wayfair is making this task even easier for its growing customer base with the opening of a new customer service center in Bangor, Maine. The facility will employ 450 full-time customer service positions, a workforce that will reinforce an already-reputable retail experience among its rapidly growing customer base.

Patton Square Shopping Center in Woodruff, South Carolina, has been acquired by Pro Vest Properties for $7.3 million dollars. SRS Real Estate partners brokered the deal for the seller, an affiliate of Chen Development.

“Patton Square is a solid grocery-anchored neighborhood center with minimal competition in the market,” said Pierce Mayson, VP for SRS’ Southeast Investment Sales Team. “With a long-term anchor lease and very solid sales numbers, this asset is an excellent purchase for the buyer.”

As retailers industry-wide search for the ideal customer engagement program, Williams-Sonoma is getting back to basics.