Corporate Governance

Broker Faith Hope Consolo, who’s placed countless retail businesses in some of Manhattan’s best neighborhoods, has lately turned her attention to Harlem. She’s happy to note that restaurants and national retail brands are blossoming uptown, but that – outside of a Whole Foods opening on 125th Street – full-size supermarkets are nonexistent since the Pathmark closed there last year. And it’s not just a Harlem phenomenon.

Retail and restaurant executives, architects, suppliers and other industry professionals involved in store design/planning, construction and facility management gathered together for Chain Store Age’s 53rd annual SPECS conference.

The event, held at the Gaylord Palms in Kissimmee, Fla., focused on the evolution and innovation of physical stores in a digital age, and explored industry trends that are transforming how stores are designed, built, operated and maintained.

The chairman and CEO of Sears Holdings said the use of the word bankruptcy with regards to his company is holding it back.    “Every time people use the word bankruptcy, somebody who reads that doesn't get past that word, Edward Lampert told The Chicago Tribune in a rare interview. “It makes it very unfair for us, and it’s a very uneven playing field for us.”      

Whether purchasing individual assets or restructuring entire portfolios, top acquirers have plans and stick to them.

Stick to your knitting. That appears to be the mantra for this year’s top acquirers, all of which, save one, have appeared on this list in previous years. Most relate that, in the late stages of a recovery, discipline, tenacity and structure are key to closing deals. This year, staffers at two of these tenacious companies can chant, “We’re No. 1!”

Amazon leads the way in the retail industry when it comes to creating an emotional bond with customers, but the industry as a whole lags behind two other categories.    That’s according to MBLM’s Brand Intimacy 2017 Report, in which Amazon placed first in the retail category. followed by Whole Foods Market and Target Corp. The remaining brands in the top 10 for the retail industry are: H&M, Macy’s, Nordstrom, Sephora, Ikea, The Home Depot and eBay.  

Want to stay ahead of the competition — or at least keep pace with it? Invest in a tech lab — or an accelerator.

With the pressure to innovate greater than ever, savvy retailers understand they can no longer wait for new solutions and technologies to be proven in the field. That’s why so many of them have invested in tech labs (aka “retail innovation labs”).

CEO Joe Coradino and PREIT are serious about recapturing vacant department store space and refilling it with new customer experiences.   Just weeks after the opening of a Legoland Discovery Center at its Plymouth Meeting Mall in the Philadelphia suburbs, PREIT announced it had executed a lease at that property with 5 Wits, a live-action entertainment concept that immerses people into one of three adventures: Tomb, Deep Space, or Drago’s Castle.  

As Congress reconvened after Easter, retail operators had a tremendous amount at stake. The industry is in an unprecedented state of strife with major legacy brands announcing large-scale closures.

If that’s not enough, here is another one to consider: Roughly 80,000 retail workers lost their jobs in the past year, a total that is greater than the number of workers in the entire coal industry. Clearly the disruptive impact of the online economy is quickly and permanently taking its toll on traditional retail operators.