Starbucks gets smart about omnichannel customer experienceStarbucks is deploying a range of technologies with the goal of a more personalized and frictionless customer experience. Roy Rogers stakes new store claims with location intelligenceQuick-service restaurant chain Roy Rogers is taking a smart tack on expanding the frontiers of its business. Walmart details $200 million in store improvements in Canada; closing two stores Walmart is looking to bring a better in-store experience to shoppers north of the border. Apple set to unveil its ‘most ambitious, historic’ store restoration to date Architecture and history fans will soon be able to visit one of Washington, D.C.’s architectural jewels — and buy Apple products at the same time. The most valuable brand in China is… An online giant has taken the top spot for the first time in an annual ranking of brands in China. Lord & Taylor could be put up for sale Hudson’s Bay Company is reviewing strategic options for its Lord & Taylor division. Survey: Ownership may be on decline with consumers The results of a new international consumer survey should give hope to subscription-based retailers. Retailers say Trump’s plan to boost tariffs jeopardize U.S. economy The nation’s two leading retail associations panned President Trump’s threat to raise tariffs on $200 billion of Chinese good from 10% to 25%. Building an Experience in Retail The stakes for providing special in-store experiences are high. How do you create those unforgettable experiences that will make customers crave more? Orchard Supply Hardware to be revived — sort of A new store brand is rising out of what was formerly Orchard Supply Hardware. Retailers investing 2% to 4% of total revenues in loyalty, CRM programs Customer loyalty is big business and getting even bigger. Francesca’s to close at least 20 stores in 2019 amid Q4 loss, sales dive Francesca’s Holdings Corp.’s downward spiral continued in the fourth quarter as the retailer swung to a loss amid a 14% drop in revenue. First Previous 777 778 779 780 781 Next Last