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Strategy

  • TechBytes: Five Cool Ways Zappos Ensures Disruption and Innovation

    I recently had the opportunity to visit the funky Las Vegas headquarters of online footwear/apparel/accessories retailer Zappos.com. Zappos is generally regarded as one of the most customer-friendly retailers around, and after seeing how things work behind the scenes I can attest this reputation is well deserved. Here are five cool ways Zappos uses corporate culture and innovation to disrupt the customer experience and behind-the-scenes operations.  

  • Dillard’s well-positioned for holidays

    A third quarter same store sales decline of 1% at Dillard’s wasn’t enough to dissuade CEO William Dillard, II, from declaring the company is very well positioned for the holidays.

    Total merchandise sales also declined 1% to $1.42 billion while net incomes increased to $55.2 million, or $1.30 a share, compared to $50.9 million, or $1.13 a share. The third quarter earnings per share benefited from a one time gain of $3.8 million, or nine cents a share, related to the sale of a store location.

  • CBRE awarded asset management, lease admin contract for Standard Chartered Bank

    Los Angeles -- CBRE Group, Inc. has been appointed by Standard Chartered Bank to provide asset management and lease administration services across the bank’s commercial property portfolio.   

  • Douglas Elliman team complete leasing of iconic Harlem Co-op

    New York -- With the signing of Capital One at 700 St. Nicholas Avenue, on the northeast corner of 145th Street, the Douglas Elliman Retail Group team of Faith Hope Consolo, chairman, Joseph Aquino, executive VP and Arthur Maglio have repositioned the retail profile of Hillview Towers, comprising the block-front that stretches along West 145th Street between St. Nicholas and Edgecombe Avenues in the Sugar Hill section of Harlem.  

  • Kohl’s misses earnings estimates

    Kohl’s is heading into the holidays with a loss of momentum after third quarter same store sales declined 1.8% and the company missed analysts’ earnings estimate by four cents.

    The third quarter comp decrease of 1.8% was on top of a prior year decline of 1.6%. Total sales at the operator of 1,163 stores declined slightly to $4.37 billion from $4.44 billion. Net income declined to $142 million, or 70 cents a share, from $177 million, or 81 cents a share.

  • Direct Buy launches member care service

    Merrillville, Ind. -- DirectBuy, the membership-based buying organization that enables consumers to purchase directly from manufacturers and suppliers, has implemented a new Member Care Advocacy Team. Typical member resolutions include processing membership renewals, updating contact information, resetting passwords, and resolving members’ questions pertaining to orders or membership.  

  • Wal-Mart reports rare sales boost, anticipates highly promotional holiday season

    Bentonville, Ark. -- A rare sales bump may provide the world’s largest retailer just the momentum it needs going into the important holiday season, say Wall Street analysts, as Wal-Mart reported that 3Q same-store sales rose at U.S. namesake stores for the first time in nearly two years.

     

    However, Wal-Mart tempered the news with warnings that a highly promotional environment lies ahead.

     

  • DDR exits joint venture in Buffalo

    Beachwood, Ohio -- DDR Corp. announced the sale of an 11-property portfolio--located primarily in the Buffalo MSA that was previously held in joint venture with Kuwaiti Financial Centre II--for a total of $154 million. The portfolio was comprised of small-format traditional grocery-anchored centers and single tenant non-prime assets.  
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