Strategy

Nordstrom is doing all the right things when it comes to store traffic, e-commerce and customer service, but it wasn’t enough for Wall Street in the fourth quarter.

Nordstrom’s same store sales grew 4.7% in the fourth quarter; online sales grew to now represent 40% of the store’s business. And just this month the company was ranked No. 1 in the United States in terms of customer service, according to the American Customer Satisfaction Index.

Boston -- Gordon Brothers Group, a global advisory, restructuring and investment firm specializing in the retail, consumer products, industrial and real estate sectors, announced the appointment of Ian Levine as managing director, head of business development, and Blair Nelson as managing director, corporate development, to Gordon Brothers Group’s management team.

Are you one of America's Top Developers, Acquirers or Third-Party Managers? Chain Store Age will release the results of the 26th Annual Top Developers and Fastest-Growing Acquirers and 3P Managers in the May 2015 issue distributed at the RECon show in Las Vegas.

The three surveys measure retail and shopping center space developed, acquired and contracted for management/leasing during the 2014 calendar year.  The top five or six companies in each category (by square footage) will be ranked in the May issue. In short:  
 

New York – Ann Inc., parent of Ann Taylor and Loft. is reportedly working with financial firm JPMorgan Chase & Co. on a potential sale. According to Bloomberg, the $1.6 billion Ann Inc. has spoken with other retail chains and at least two buyout firms and a private equity firm.

New York -- On Thursday, in a move that could shape the minimum wage debate, Walmart announced it was raising the minimum wage of its employees to $10 per house, which is significantly higher than the Federal minimum wage. The news has met with a mixed reaction.  

Here's a sampling:
 
CNBC reports that Wall Street gives Walmart a big thumbs down for the news.

The National Retail Federation has called for President Obama to become involved in the ongoing contract negotiations between the International Longshore and Warehouse Union (ILWU) and Pacific Maritime Association (PMA) if a deal is not reached.

“It has been nearly a week since President Obama dispatched Labor Secretary Perez to the West Coast to help settle the protracted contract dispute between the ILWU and PMA,” Jonathan Gold, VP for supply chain and customs policy, NRF, said in a statement.

Fort Worth, Texas – RadioShack Corp. has received bankruptcy court approval to sell more than 1,100 stores it plans to close by the end of this month. According to Reuters, U.S. Bankruptcy Judge Brendan Shannon in Wilmington, Delaware, has officially approved the closing and auctioning of the stores.

Ann Inc. may be in talks with at least two potential buyers, according to a report this month from Bloomberg.

The $1.6 billion owner of the Ann Taylor and Loft women’s clothing stores said in an October regulatory filing it planned to review strategic options and that it is working with JPMorgan Chase & Co.