Strategy

Seattle – Amazon.com is addressing the need for more science, technology, engineering and math (STEM) education with the launch of a new online store focused on toys and games that help kids learn STEM subjects and ideas.

In addition to focusing on the core subjects, STEM also focuses on how they relate to each other and the real world.

According to Amazon, it selected the initial assortment of STEM toys because they “have clear goals and encourage kids to learn STEM skills while having fun.”

Norwell, Mass. -- Bluestone Energy Services and Ahold USA are increasing their energy conservation initiative in 2015 by expanding the reach of projects to touch stores in all regions and to increase the energy savings in new projects while also continuing to improve the efficiency of existing projects.

The Woodlands, Texas -- Conn’s Inc. on Tuesday reported a bigger-than-expected 44% decrease in its fourth-quarter profit amid ongoing problems with its credit-financing business. The retailer said it is exploring a sale of all or a portion of its loan portfolio and will stop selling video game products, digital cameras and certain tablets. It also said it remains on track to open 15 to 18 stores this year.

For the fourth quarter ended Jan. 31, Conn’s reported a profit of $15.5 million, down from $27.7 million in the year-ago period.

Airline passengers mourning the loss of in-flight catalog SkyMall may soon find a familiar sight in their seat pockets.

Scott Jordan, CEO and founder of multi-pocket travel clothing company SCOTTeVEST, intends to fill the vacuum created by SkyMall's loss with a new in-flight shopping experience: SKY2BUY. It will be in planes in test markets around the United States in June or July of this year.

"This summer, fly with SKY2BUY, your new mall in the sky," Jordan said.

By Carin van Vuuren, Usablenet

If there was ever any doubt of mobile’s essential role to retail success, the most recent holiday shopping season should put that to bed. Last year, more than 40% of all Cyber Monday sales came from mobile devices. In fact, Amazon stated that almost 60% of its customers shopped via mobile during the 2014 holiday season, with total U.S. sales from its app doubling from 2013.

Aliso Viejo, Calif. – Global e-commerce site Rakuten.com is now accepting Bitcoin as payment by integrating Bitnet’s payment processing platform. Rakuten.com merchants will obtain guaranteed payment, instant global reach with no cross-border fees or chargebacks, with a transaction fees less than that of credit cards.

Rakuten.com shoppers will receive full consumer protection, including multi-sig escrow services for high-value items.

Costco, Amazon.com and Apple rank highest in customer loyalty, according to this year’s Net Promoter Consumer Study.

The study ranks more than 220 brands, such as Costco, Amazon.com, Apple and more across 22 U.S. industry sectors, including financial services, insurance, technology, online entertainment, retail stores, electronics, travel and hospitality, and telecommunications.

Washington, D.C. - An Obama administration proposal to expand overtime and redefine what it means to be a restaurant or retail manager may harm mangers’ career paths and undermine the quality of customer service they are able to provide. According to a new survey 200 salaried retail and restaurant managers conducted for the National Retail Federation (NRF) by GfK Research, 81% of respondents said there would be an adverse impact on customer service.