Strategy

Retailers estimate they could earn an extra 10% in revenue — which translates into $100 million annually for a $1 billon company — by offering customers and employees a highly individualized experience.

That’s one of the key retail takeaways of new report by Oracle, which surveyed 300 C-level executives across 10 industries to understand how prepared organizations are to address the fact that consumers increasingly expect, and even demand, to have it their way—whether shopping, communicating, working, or enjoying leisure time.

The rise of fast-fashion, changing fashion tastes and online commerce may be claiming another teen apparel retailer.

Pacific Sunwear of California Inc. is preparing to file for Chapter 11 bankruptcy, according to Bloomberg, which cited people with "knowledge of the situation.” The report said the filing could occur as early as next week.

The number of Saks Off 5th stores will surge dramatically as will investments in technology as Hudson’s Bay Company said it will make higher than normal investments in growth initiative this year.

PayPal announced it is cancelling plans to open a new operations center in North Carolina after the state passed a law that many see as restricting protections for lesbian, gay, bisexual and transgender people. The news comes as leaders of the High Point Market, the largest furnishings industry trade show in the world, warned that “hundreds and perhaps thousands” of customers will not attend the Market, held in High Point, North Carolina in April, due to their opposition to the new law. The Market attracts retailers, designers, suppliers and manufacturers.

Fred's Inc. has appointed Rick Hans as executive VP and CFO. He fills the position left open when Jerry A. Shore, Fred's former finance head, was promoted to CEO in October 2014.

Prior to joining Fred's, Hans enjoyed a 27-year career with Walgreens, where he most recently served as VP of investor relations and finance. Hans previously held the position of director of finance and assistant treasurer, where he promoted a sound capital structure that subsequently provided the basis for major strategic acquisitions.

Walgreens Boots Alliance on Tuesday announced an increase of 13.6% in net sales to $30.2 billion for the second quarter ended Feb. 29, 2016, compared with the same quarter a year ago, largely due to the full consolidation of Alliance Boots for the entire quarter this year. Foreign currency translation adversely impacted sales by approximately $750 million or 2.4%.

Apparently shifts in weather patterns have thrown yet another curve ball to the traditional retail industry.

Sears Canada is again calling on Becky Penrice to lead an important aspect of its nearly 300 store operation.

Penrice was named executive VP and COO after serving in that role in an interim capacity for little over a two months. Penrice has worn several hats at Sears Canada since joining the company on Dec. 1, 2013 after holding supply chain and human resources roles role at Hudson’s Bay Company.