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Future-ready retail and the role of technology, data and analytics
I left Walmart to pursue what I saw as the future of retail. In my exit interview with Mike Duke (at that time president and CEO of Walmart International) he asked me what I meant by the future of retail. Having worked in the international division, Sam’s Club and Costco prior to that, the future I saw at the time revolved around leveraging data and managing technology to understand customers in a granular fashion and speaking to them directly as individuals with highly lifestyle relevant products and services.
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Target names HR exec to lead stores
Janna Potts has been named chief stores officer at Target, filling a position occupied for the past five years by Tina Tyler.
Target elevated Potts to the role of executive VP and chief stores officer, reporting to COO John Mulligan, after she previously served as senior VP of human resources focused on stores and distribution. Potts is a Target veteran who joined the company’s former Mervyn’s division in 1989. During her 27 year career she held leadership roles in stores, operations and human resources, according to the company.

