Strategy

The bidding war for Pep Boys continues with activist investor Carl Icahn increasing his bid for the auto parts chain.

Pep Boys – Manny, Mo & Jack on Tuesday said its board has delivered a notice to Bridgestone to terminate the agreement the chain made with the company last week. The action comes on the heels of a bid on Monday by Icahn Enterprises of $18.50 per share, up from its previous offer of $16.50, versus Bridgestone's offer of $17 per share. Icahn’s latest offer values the chain at about $1 billion.

In the coming year, seamless technologies that blend physical and digital channels will have a major impact on e-commerce.

According to Pitney Bowes, five key developments will primarily drive e-commerce in 2016. These are:

1. Internet of Things (IoT) technologies will drive better business outcomes

On-demand alcohol delivery app Drizly is in a growth mode. The start-up has an average transaction of around $70, about three times higher than a normal, average in-store transaction, the founders told Boston.com. [Boston.com]

More than a fifth of the world’s retail sales occurred in the United States this year.

That’s according to the latest forecast of retail and e-commerce sales from eMarketer, which estimates that total U.S. retail sales hit $4.8 trillion in 2015 and will approach $5 trillion in value in 2016.

The October 2015 launch of the Handmade at Amazon online arts and crafts marketplace was seen as a harbinger of doom for Etsy. However, Etsy CEO Chad Dickerson has publicly stated he doesn’t see Handmade at Amazon as a threat, and TheStreet reports that feedback from sellers on both platforms backs up Dickerson’s assertion. [TheStreet]

Staples Inc. is turning to Twitter to provide extra assistance for its small business customers.

Staples is preparing the launch of the #MoreSmallBiz Squad, a group of experts who will directly interact with small business customers through use of the #MoreSmallBiz hashtag. The experts will offer blog posts and other content, and also directly interact with small businesses who post questions on Twitter using the hashtag.

Amazon.com had a merry (and prosperous) holiday season, at least according to a limited set of statistics released by the e-tail giant.

Amazon touted the impact of mobile commerce on its 21st holiday season, reporting that nearly 70% of its customers shopped using a mobile device. However, Amazon did not break that figure down into how many shoppers actually made mobile purchases compared to those who browsed on a mobile device and bought through another channel.

Born the six of seven kids to parents of modest means, Conn’s CEO Norm Miller knows firsthand the challenges facing working families. That’s why he’s proud of Conn’s approach to serving customers and believes the retailer’s unique business model offers staggering growth potential.

Some of the retail industry’s most innovative, influential and accomplished leaders passed away in 2015. The following is a look at some of those who made a difference and the impact they had on retail.

The following list is by no means exhaustive or intended in any way rank those who passed based on their accomplishments. Rather, the goal is to present in chronological order some of the most noteworthy individuals whose departure came to the attention of Retailing Today and recognize their accomplishments one more time.

It is common during an election cycle for candidates to lament how nothing gets done in Washington. However, that’s not always a bad thing, as evidenced by some of the Retail Industry Leaders Association’s efforts to influence and repeal legislation.

As the 2015 legislative session comes to a close, RILA has identified several important regulatory and legislative wins that will benefit retailers and their millions of employees and customers.