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Dollar General in hiring push
Dollar General announced a major hiring initiative to support its continued expansion. The discounter said that within the next month it intends to hire 10,000 new employees to support planned store openings and fill current vacancies. The chain will hold approximately 600 localized hiring events through September. It is looking to hire both full-time and part-time positions, including store managers, assistant store managers, lead sales associates and store associates. -
Study: Retailers get a failing grade with social customer care
How do industry observers rate retail social customer care? #EpicFail. The term social customer care refers to the quick and personalized customer service brands are expected to provide through social media once a customer engages with them to resolve an issue. To date, 92.5% of brands are failing to meet customers' social customer care expectations, according to the “Social Customer Care Report,” from Rational Interaction.

