Marketing

New York City -- Genpact, a leader in business process and technology management, announced the transition services started in 2011 have been completed and IT Help Desk production support services are now fully operational as of Jan. 1, 2012 with Dollar General Corp.

I love some of the quotes that came out of this year’s Finance Forum, held in late January in Manhattan. The annual gathering of retail industry executives, suppliers and consultants has a reputation for lively chatter and it didn’t disappoint this year, thanks largely to J. Crew Group chairman and CEO Millard “Mickey” Drexler. The veteran — and notoriously outspoken — retailer wasn’t on the formal panel, but he had a few choice remarks to say from the audience during a question-and-answer session.

New York City -- The Jones Group reported a net loss of $21.1 million in the quarter ended Dec. 31, compared with $40.1 million a year earlier.

Fourth-quarter revenue totaled $893.6 million, which was in line with analysts' expectations but lower than the company's earlier forecast.

St. Louis -- Build-A-Bear Workshop will open a store in Sinai Hospital in Baltimore, Md., on Feb. 27. This will be the chain’s second store located inside a hospital.

“When kids are sick or injured, making a new furry friend is a great way to take their mind off of their treatment and a teddy bear hug can help them feel better,” said Maxine Clark, company founder and chief executive. “We’re proud that Build-A-Bear Workshop can bring teddy bear hugs and a positive experience to the children of Sinai Hospital.”

New York City -- The popular television talk show host and comedian Ellen DeGeneres said she was “proud and happy” that J.C. Penney remained committed to her after One Million Moms asked the retailer to dump her as a spokesperson because she is gay.

The group, a division of the conservative American Family Association, warned they would boycott J.C. Penney stores if the chain did not go along with their request.

DeGeneres addressed the issue on Tuesday at the taping of her television show. The show will air on Wednesday.

Minneapolis -- Supervalu said Tuesday that will reduce its national work force by approximately 800 positions as part of its long-term turn-around strategy and ongoing efforts to reduce costs. The reductions include both current positions and open jobs that will not be filled.

New York City -- Amazon plans to open a store in its Seattle hometown to display and sell its growing line of electronic devices, reported Reuters, which cited industry blog Good E-Reader as its source.

Analysts said Amazon could be inspired by the success of Apple in the retail arena.

New York City -- Target Corp.’s launch of its latest limited edition collection, by designer Jason Wu, went off relatively problem-free compared with its Missoni launch last fall.

Hong Kong -- Wal-Mart Stores Inc. said Tuesday it has named Greg Foran as president and CEO of Walmart China. Foran, who joined Walmart last October, is a long-time veteran of Australian retailing group Woolworths, where his areas of experience included operations, merchandising, marketing and replenishment.

Foran succeeds Ed Chan, who resigned last year after a food scandal that involved mislabeled pork and the forced temporary closures of a dozen stores in central China.

Dallas -- 7-Eleven said Tuesday it has completed its acquisition of 55 Sam’s Mart stores in the greater Charlotte, N.C., area, part of the c-store operator’s plan to accelerate its growth in the region.

Terms of the deal have not been disclosed.