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Employee engagement in a social media world
Retailers are now well familiar with social media as a means of engaging consumers, but may be less familiar with using this means of interactive dialogue to engage employees. And, yes, even those employees out on the sales floor. Why is employee engagement so important? Because profits are important.
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Advance Auto names head of Midwest store operations
Roanoke, Va. -- Advance Auto Parts has announced the promotion of Markus Hockenson to senior VP store operations, effective April 1.
Hockenson will be responsible for providing strategic direction and leadership to the company’s Midwestern operations, which includes more than 1,200 stores. Hockenson will report to Carl Hauch, senior VP national operations and will be based in Denver.