International Business

Secaucus, N.J. - Jimmy Jazz, a multichannel retailer of urban apparel and footwear with 170 physical stores in the eastern U.S., has implemented NetSuite OMX to support its e-commerce storefront. Jimmy Jazz is also taking advantage of the CRM and email marketing capabilities included in the solution for a single customer view that helps call center agents improve support effectiveness and deliver personalized email communication based on a customer’s order frequency, dollar value of purchases and products ordered.

Johnson & Johnson has added UPS chairman and CEO D. Scott Davis to its board as director. Davis will serve on the audit committee and the regulatory, compliance and government affairs committee.

Davis has been with UPS for 29 years and was appointed its CEO in 2008. Under his leadership, the company has expanded its logistics network reach and capabilities throughout Europe, Asia and the Americas. Davis plans to retire Sept. 1, and will remain non-executive chairman of UPS’ board.

Maybelline New York is rolling out the welcome wagon for Brazilian supermodel Adriana Lima, who served as global spokesperson once before, from 2003-2009.

Lima rejoins current spokeswomen Christy Turlington, Emily DiDonato, Jourdan Dunn and Marloes Horst.  

Information Resources, Inc. (IRI) has named former Carrefour Group executive José Carlos González-Hurtado as president of International.

González-Hurtado will be responsible for the strategy and execution of all IRI services in international markets, including Europe, Asia Pacific, Australia, South Africa and New Zealand.

San Jose – PayPal is reportedly expanding the customer service center located in its European headquarters based in Dundalk, Ireland. According to the Irish Independent, PayPal will make a “massive investment” in the center in the next four years that will add 400 workers.

The expansion will bring the combined PayPal-EBay workforce in Dundalk to 1,850. New jobs will include customer solutions, risk operations and telesales positions.

Many Americans take the safety of their food supply for granted, but that isn’t the case in China, a nation characterized by open air wet markets and a regulatory environment in which it can appear foreign companies are held to a higher standard.

By Girish Pai, AVP, Group Manager, Retail, CPG and Logistics for Infosys


Ali Baba is a literary character from the Arabian Nights stories known for his ability to get virtually anything he wants by shouting “Open Sesame!”

Dallas -- 7-Eleven has signed a master franchise Agreement with Seven Emirates Investment LLC to develop and operate 7-Eleven stores in the United Arab Emirates (UAE). The expansion marks the company's first entry into the Middle East region.