Consumer Affairs & Relations

Seattle -- Nordstrom said Tuesday it has redesigned its Fashion Rewards loyalty program to include added benefits include complimentary services and other point incentives.

As part of an effort to build customer loyalty, the new program – which launched Jan. 1 – includes complimentary alterations up to $100 based on varying benefit levels, triple point days, and Nordstrom Rack point participation.

MONTVALE, N.J. — Grocer A&P has announced plans to shutter 14 stores in four states as it prepares to emerge from bankruptcy.

The company has filed a motion with the U.S. Bankruptcy Court for the Southern District of New York seeking approval to close the stores. The store closures are expected to be completed in the company's fiscal first quarter, subject to court approval.

BOSTON — Staples is working with Mass Mentoring Partnership, an organization that provides youth mentoring opportunities, to recruit adult mentors for approximately 3,000 youth in its home state of Massachusetts. In addition, the retailer is donating $25,000 to the cause.

BENTONVILLE, Ark. — Walmart announced that it is helping customers prepare for tax season by offering low-cost tax preparation preparation services and free in-store federal Form 1040EZ filing. In addition, the retailer provides $3 and $6 check-cashing services. 

Minneapolis -- Christopher & Banks Corp. announced that its board of directors approved a change in the company’s fiscal year-end to the Saturday nearest to the end of January, rather than the Saturday nearest to the end of February.

The retailer said the change, which is effective for the company’s current fiscal year, will provide certain benefits, including aligning its reporting periods to be more consistent with that of other specialty retail companies.
 

Tulsa, Okla. -- Scott & Goble Architects said Friday that it has been renamed SGA Design Group, effective immediately.

The firm operates offices in Bentonville, Ark., Berkley, Calif., and Los Angeles, in addition to its Tulsa headquarters.

Clients include Walmart, Kohl’s, Lowe’s, Sports Authority and Hobby Lobby.
 

Want to see what increased government regulation and its impact on business looks like? For a review of a new supply chain law in place in California and the reporting requirement it will impose on retailers, click here. 

CHICAGO — Investment research firm Morningstar has named the outgoing CEO of Costco Wholesale as its 2011 CEO of the Year, the company said Wednesday.

Costco CEO Jim Sinegal, who retired on New Year's Day, received the recognition for what Morningstar called his "exemplary corporate stewardship, independent thinking" and creating "lasting value for shareholders."