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Consumer Affairs & Relations

  • The 'tweeps' have spoken: Wegman's consumers want Baldwin back

    ROCHESTER, N.Y. — In what might become an additional indicator as to the power consumers can wield across retail through social media outlets, Wegmans on Wednesday reinstated Alec Baldwin as the company's spokesman.

    Wegmans had pulled its Baldwin holiday advertising campaign in response to consumer complaints about Baldwin's behavior on an American Airlines flight Dec. 6, a flight from which he was removed for refusing to turn his cell phone off.

  • Walmart vet joins healthcare company

    DALLAS — The first CEO of Sam's Club, Ronald Loveless, has been named vice chairman of U.S. Preventive Medicine. Loveless will serve alongside vice chairman Ron Loeppke, who joined the company in 2008 to direct product innovation, research and clinical standards at the company.

    Loveless will play a key role in guiding the growth of U.S. Preventive Medicine in the United States, as well as international markets, the company stated.

  • Liz Claiborne to change name to Fifth & Pacific Co.

    New York City -- Liz Claiborne Inc. said Wednesday that it will change its name to Fifth & Pacific Cos., effective May 15, to reflect the divestiture of its namesake brand as well as a newly honed focus on its core banners.

    The owner of Juicy Couture, Kate Spade and Lucky Brand agreed last October to sell its Liz Claiborne and Monet brands to J.C. Penney Co. for $267.5 million in a move to reduce debt. It also sold its Dana Buchman brand to Kohl’s Corp.

  • Vitamin Shoppe president joins Express board

    Columbus, Ohio -- Express has announced changes to its board of directors. Michael Archbold, president and COO of Vitamin Shoppe, has been appointed to the board as a class I director, effective Jan. 3.

    Archbold joined Vitamin Shoppe in 2007 as CFO and COO. He was promoted to president in 2011. Previously, he was executive VP, CFO and chief administrative officer of Saks Fifth Avenue.

  • A new name for Liz Claiborne

    NEW YORK — While the Liz Claiborne brand will be kept alive thanks to a recent deal with JCPenney, the company behind the name is headed in a new direction. Liz Claiborne Inc. announced it is changing its name to "Fifth & Pacific Companies" to better communicate its strategic focus on growing its three global lifestyle brands (Juicy Couture, Kate Spade and Lucky Brand). The change is expected to be effective on or about May 15, 2012 at which time the company will begin trading as Fifth & Pacific Companies Inc. (NYSE: FNP).

  • Sears releases partial list of store closings; Florida hit hardest

    New York City -- Sears Holdings Corp. has identified 79 of the 100 to 120 Sears and Kmart stores it said last week it would close, with the preliminary list split almost evenly between the two chains.

    Florida will be hit the hardest, with 11 stores to be shuttered, the Associated Press reported. Ohio, Michigan and Georgia are not far behind with six store closures planned in their states. Tennessee, North Carolina and Minnesota are set to lose four stores each.

  • More room for online improvement

    Customer experience analytics firm ForeSee today released the results of their seventh annual Holiday E-Retail Satisfaction Index, and Target was ranked 29.

  • Dollar General has big plans for 2012

    GOODLETTSVILLE, Tenn. — Dollar General was among the discount stores that benefited from a more cautious consumer spending in 2011, and the retailer expects that momentum to continue in 2012. The company announced that it plans to open 625 new stores and add more than 6,000 new jobs in 2012. These new stores and jobs will be spread among Dollar General’s 38-state operating area, plus California and Massachusetts.

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