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Consumer Affairs & Relations

  • Product exchange program back at Toys“R”Us

    If ever there were a case of turning lemons into lemonade, the Toys“R”Us exchange program is it. Billed as the “Great Trade-In” event, the program is positioned as a child safety initiative that enables customers to bring in used products in exchange for a 25% discount on a new item.

  • Safeway expands health-and-wellness brand portfolio with Open Nature

    PLEASANTON, Calif. — Building on the success of its store brands O Organics and Eating Right, Safeway is boosting its portfolio with a new line of healthy, nutritious food.

    Open Nature includes more than 100 products made with 100% natural ingredients from natural sources. The first Open Nature items now are available in Safeway’s meat departments, with additional products to be added to the store brand throughout the year.

    Current items up for grabs are priced between $3.99 and $5.99, the retailer said.

  • China fines Wal-Mart, Carrefour for overpricing

    Beijing -- China said Wednesday it is fining Wal-Mart and Carrefour stores up to $75,900 for overpricing, expressing concerns about price inflation ahead of the impending Lunar New Year holiday.

    A statement posted Wednesday on the National Development and Reform Commission website listed about a dozen stores across the country that engaged in overpricing, noting high charges on items ranging from underwear to dumpling powder.

  • NRF welcomes focus on jobs in state of the union address

    WASHINGTON --The National Retail Federation announced that it welcomed the focus on job creation and the economy expected in President Obama’s State of the Union Address.

  • Walmart fight for store near Civil War battlefield goes to court

    Orange, Va. -- Walmart’s next step to open a Supercenter near Wilderness Battlefield in Orange, Va., goes to court Tuesday, as Orange County Circuit Judge Daniel R. Bouton is scheduled to hear arguments on requests for summary judgments from attorneys in the case.

    If the trial moves forward, a preservation group and local residents who oppose the store will square off against Walmart and the Orange County officials who approved the Supercenter.

  • Sherwin-Williams Q4 profit rises 12%

    Cleveland -- Sherwin-Williams Co. reported Tuesday that net income for its fourth quarter increased to $72.9 million, compared with $65.3 million in the prior year.

    Revenue rose to just under $1.9 billion, from $1.6 billion. Wall Street expected revenue of $1.78 billion.

  • Coach beats Street as profit soars 26%

    New York City -- Coach reported Tuesday that net income for the quarter ended Jan. 1 rose a better-than-expected 26% to $303.4 million on strong sales, compared with $240.1 million in the year-ago period.

    The company credited a rebound in U.S. luxury spending, as well as soaring holiday sales in China for the strong performance.

    Sales leaped 18.7% to $1.26 billion, boosted by a same-store sales increase of 12.6% in North America.

    On average, Wall Street expected revenue of $1.21 billion.

  • Walmart to offer discounted tickets to African-American museum exhibition

    BENTONVILLE, Ark. - Walmart, the presenting sponsor of the America I AM: The African-American Imprint tour, will offer specially-priced tickets at select Walmart stores in the Washington, D.C. area.

    Walmart is offering tickets at the lowest available price: $10 for adults and $5 for children, or 17% off standard ticket prices.

    America I AM is a four-year touring museum exhibition that celebrates nearly 500 years of African-American contributions to this country.

  • Coldwater Creek shuffles executives

    SANDPOINT, Idaho – Coldwater Creek has named a new president and chief merchandising officer.

    Jill Brown Dean will replace Georgia Shonk Simmons, who announced her intention to retire.

    Dean, who most recently served as president of Limited Too's tween brands division, will join the apparel brand on Feb. 14.

    In related news, Jerome Jessup, currently EVP, creative director at the brand, was promoted to president and chief creative officer.

  • Long-time Limited exec named to Men's Wearhouse board

    HOUSTON  -- The Men's Wearhouse announced that Grace Nichols has been elected to the company's board of directors, effective January 30, increasing the number of directors to nine.

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