Consumer Affairs & Relations

Retailers at NRF’s convention this week got a citing of Bill Fields, a former Walmart executive who spent 25 years with the company serving in various roles from 1971 to 1996. Today Fields is chairman of a group called China Horizon, a joint venture with the Chinese postal service charged with helping to develop retail and consumption in rural China, and it was the topic of China that Fields addressed during the super session: “Making the retail business dynamic,” sponsored by Microsoft.

New York City -- Though Walmart's desire to enter New York City is nothing new, its latest push shows that attitudes toward the retailer opening stores in the Big Apple are changing -- in Walmart's favor.

The company recently launched WalmartNYC.com, a "community forum for customers, associates, stakeholders and public officials who want to learn more about Walmart as it continues to evaluate opportunities across the city," according to a company press release.

The Dec. 23 edition of SiteTalk referenced a recent survey, which found that driving responsible growth, in addition to protecting and building the brand, is a chief priority for retailers in 2011. We asked you, our readers, if that priority was consistent with your 2011 objectives. Here is what one reader had to say.

PLANO, Texas - JCPenney announced that, for the third consecutive year, it was ranked number one among department store retailers in the Customers' Choice survey released by the NRF Foundation and American Express.

NEW YORK -Tiffany & Co. announced that James Quinn will retire in early 2012. Quinn joined Tiffany in 1986 and has served as president since 2003, responsible for the company’s sales outside the Americas.

New York City -- A federal appellate court in California has dismissed a lawsuit filed against Pier I by a disabled patron who claims he was unable to navigate the company’s store in Vacaville, Calif., because of architectural features that inhibited his movement, according to Dallas Business Journal.

Plano, Texas -- J.C. Penney announced that, for the third consecutive year, it was ranked No. 1 among department store retailers in the Customers' Choice survey released by the NRF Foundation and American Express.

Foothill Ranch, Calif. -- Specialty apparel retailer Wet Seal announced that it has entered into an employment contract with Susan McGalla to serve as its new CEO through Aug. 8, 2014. McGalla will assume her position as CEO on Jan. 18. Ed Thomas will remain as interim CEO until Jan. 18, and thereafter will remain employed by the company until Feb. 8, to assist with transition.

WOONSOCKET, R.I. — Marking its eighth consecutive year of dividend increases, CVS Caremark on Tuesday said its board of directors approved a near 43% increase of its quarterly dividend to 12.5 cents per share of common stock.

The dividend is payable Feb. 2 to holders of record on Jan. 21.

At its Analyst Day in October of last year, the company announced that it set a targeted dividend payout ratio of approximately 25% to 30% by 2015, which implied a compounded dividend growth rate of nearly 25% per year.

ATLANTA — Newell Rubbermaid, whose portfolio includes the hair accessories brand Goody, has announced that its president and CEO, Mark Ketchum, will retire later this year.

An executive recruiting firm has been retained to conduct an outside search for Ketchum's replacement and also assist with the assessment of internal candidates, the company stated. To help ensure a smooth and transition, Ketchum plans to remain on the company¹s board through the spring of 2012.