Consumer Affairs & Relations

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.

A new advertising campaign looks to educate Congress and other policymakers on the impact high swipe fees have on consumers, small businesses and the U.S. economy.

Employees at Target stores and distribution centers could see some of the highest wages in the retail industry.

Amazon is stepping up efforts to prevent bogus product reviews from being posted on its site.

As concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money.

A jury has returned one of the largest verdicts of its kind in Orange County, Texas.

Consumer confidence in February fell for the second consecutive month as consumers remained somewhat pessimistic about the economic outlook for the coming months.

Varied guidance from the CDC and state and local health departments is putting retailers in a difficult position.