Consumer Affairs & Relations

Employees at Target stores and distribution centers could see some of the highest wages in the retail industry.

Amazon is stepping up efforts to prevent bogus product reviews from being posted on its site.

As concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money.

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.

A third Starbucks location — and the first outside of New York — has voted to unionize.

A jury has returned one of the largest verdicts of its kind in Orange County, Texas.

Consumer confidence in February fell for the second consecutive month as consumers remained somewhat pessimistic about the economic outlook for the coming months.

Varied guidance from the CDC and state and local health departments is putting retailers in a difficult position.