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07/16/2021

Giant Food accepts online federal benefit payments

Dan Berthiaume
Senior Editor, Technology
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A regional grocer is now accepting federal EBT SNAP payments for eligible items for online in-store pickup and curbside pickup orders.

Consumers using federal SNAP benefits (popularly known as food stamps) now have the option to pay with an EBT (Electronic Benefits Transfer) card when placing online orders for in-store pickup and delivery at 147 stores located throughout Washington, D.C., Maryland, Virginia, and Delaware.

SNAP benefits are growing in acceptance as a form of payment for online purchases by an increasing number of retailers that sell grocery products, including BJ’s Wholesale Club, Amazon, and Walmart

Customers can now add their EBT card to their account on Giantfood.com and shop using their SNAP funds. While browsing online aisles, SNAP customers can sort products to show eligible items and a "SNAP Eligible" label will appear within the product details. At checkout, customers can select the "Apply SNAP benefits" option and then select the amount to charge to their EBT card, allowing personalized budgeting throughout the month.

SNAP customers can use their benefits to purchase eligible food and grocery items for online orders, but will need to use an alternative payment method for any items not eligible for SNAP as well as taxes, pickup/delivery fees or driver tips. Online pickup orders are subject to a $2.95 fee and a delivery fee between $7.95 and $9.95. Customers with SNAP benefits are also able to use their EBT card for eligible food and grocery purchases in-store.

In addition, customers may also use their SNAP benefits to purchase grocery items from Giant Food via the Instacart on-demand delivery platform.

"Convenience and value are of great importance at Giant and as online grocery demand continues at an all-time high, we are excited to make shopping more accessible for our SNAP customers on Giantfood.com," said Gregg Dorazio, director of e-commerce for Giant Food. "The rollout of online EBT payments further supports our mission to increase access to healthy food and support hunger relief efforts in the communities we serve, especially as food insecurity issues have been further exacerbated by the effects of the pandemic."

Giant Food is headquartered in Landover, Md., and operates 164 stores in Virginia, Maryland, Delaware, and the District of Columbia.