Consumer Affairs & Relations

Washington, D.C. -- Los Angeles, New York and Chicago top the list of the cities with the highest organized retail crime activity, with Miami and Atanta rounding out the top five, according to a study by the National Retail Federation.

The NRF’s ninth annual Organized Retail Crime (ORC) Survey found that while organized crime has inched down slightly, it remains widespread. Over 90% (93.5%) of retailers said they had been a victim of organized retail crime during the past year, down from 96% the prior year.

SAN ANTONIO — CST Brands, the parent company of Corner Store and Dépanneur du Coin, has appointed Denise Incandela, EVP and CMO at Saks Fifth Avenue, to its board. She becomes the tenth member of a board chaired by CST president and CEO Kim Bowers. 

At Saks, Incandela oversees Saks Direct and Saks Fifth Avenue’s marketing programs, including advertising, sales promotions, loyalty, digital marketing, social media, customer analytics and market research.

New York – Law firm Harwood Feffer LLP is launching an investigation into claims against the board of directors of rue21 Inc. regarding the proposed purchase of the company by Apax Partners. On May 23, rue21 announced a definitive agreement for Apax to buy it, with stockholders receiving $42 in cash per share.

Three Scotts Miracle-Gro board members resigned following the delivery of a unanimously supported reprimand of CEO Jim Hagedorn that stemmed from the use of inappropriate language. 

Hagedorn apologized in a statement.

"While I have a tendency to use colorful language, I recognize my comments in this case were inappropriate and I apologize," Hagedorn said. "I, along with the rest of our board members, consider the matter resolved and I have made a personal commitment to prevent a future recurrence."

ST. LOUIS — Build-A-Bear Workshop’s board of directors has appointed Sharon Price John as CEO and chief president bear. She replaces Maxine Clark, who announced earlier this year her plans to retire from her chief executive bear position. 

Clark will remain a member of the board. 

Bentonville, Ark. -- Wal-Mart Stores Inc. will hold its Annual Meeting of Shareholders on Friday, June 7, including an executive update by president and CEO Mike Duke.

As many as 14,000 global Walmart associates are also attending the event, most arriving in time for elaborate pre-meeting activities. "Our success is only possible because of the hard work and dedication of our 2.2 million associates around the world,” said Susan Chambers, executive VP global people, at Walmart.

New York -- Tiffany & Co. has announced plans to open a two-level store in Moscow’s GUM luxury department store, located in Red Square. At about 4,520 sq. ft., the new store is Tiffany’s first wholly owned retail business in Russia, and is expected to open in the first quarter of 2014.

“Establishing a presence at this preeminent department store is a milestone in our growth strategy as a leading global luxury brand and underscores the importance of the Russian market,” said Frederic Cumenal, executive VP Tiffany & Co.

BENTONVILLE, Ark. — Walmart is putting its money where its mouth is and not only making changes across produce sourcing, training and operations to offer customers fresher produce, but also rolling out a 100% money-back guarantee. 

According to the company, customers who are not completely satisfied with its produce can bring back their receipt for a full refund, no questions asked and no need to bring back the produce.