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Consumer Affairs & Relations

  • Ex-Walmart exec Fleming joins Jingit board

    Online shopper engagement firm Jingit named former Walmart head merchant John Fleming to their board of advisors this week and offered a view of his career and accomplishments at Walmart that isn’t likely to jive with the recollection of suppliers.

    “John pioneered countless initiatives throughout his stellar career at Walmart that took that brand to new heights in the market,” Jingit co-founder Joe Rogness said of Fleming.

  • What Walmart shoppers want from the President

    Bloomberg reports this week that Walmart is becoming more sophisticated in its dealings with the government, and the company is employing an interesting tactic to gain political insights.

    Earlier this week, 10 Walmart moms from the Denver area were assembled for the company's latest focus group, according to the Bloomberg report, and they were asked about their top issues and impressions of presidential candidates.

  • Pep Boys creates and fills chief customer role

    PHILADELPHIA — The Pep Boys – Manny, Moe & Jack have appointed Thomas Carey to the newly created position of SVP, chief customer officer. In this new position, Carey will be responsible for guiding the company’s customer experience strategies and tactics, as well as leading the development and execution of its marketing strategies. Carey is expected to start with Pep Boys on Aug. 6.

  • A changing of the (international) guard at Welch’s

    Wayne Lutomski has joined Welch’s as vice president of the brand’s international division.

    Welch's, the leading marketer of Concord and Niagara grape-based products, named Lutomski to the position following the retirement of Bill Hewins who spent 30 years with Welch’s.

  • Target among top 10 cash donors

    The Chronicle of Philanthropy is out with its ranking of the leading charitable donors and Target ranked eighth in 2011.

    Target donated $146 million in cash and $63 million worth of products last year, according the Chronicle. It is a significant sum that and equates to roughly 4.7% of the retailer’s pretax profits.

  • Earnings, private stock price take a hit at Publix

    LAKELAND, Fla. — Publix sales grew $6.8 billion in the second quarter, a 3.2% increase from $6.6 billion for the same period last year. Same-store sales rose 1.9%.

    Net earnings took a slight hit, declining 0.2%, to $381.6 million from $382.4 million in 2011. However, earnings per share for the second quarter increased to 49 cents for 2012, up from 48 cents per share in 2011.

  • Darden Restaurants surpasses waster reduction goal four years ahead of schedule

    Orlando, Fla. -- Darden Restaurants reduced restaurant water usage by 17% on an aggregate basis between fiscal years 2008 and 2011, exceeding its 2015 goal of reducing water consumption in each of its restaurants by 15% on aggregate and is more than half way toward meeting the same goal for reducing energy consumption in its restaurants, according to the company’s second annual sustainability report.

  • RILA Debunks Op-Ed Piece on Marketplace Fairness Act

    The Retail Industry Leaders Association (RILA) has taken issue with an opinion piece that appears in the August 1, 2012, issue of the Wall Street Journal. The piece, written by United States Senator Jim DeMint (R-SC), is about the Marketplace Fairness Act (the legislation would end special treatment for online-only retailers who currently exploit a decade’s old loophole to avoid collecting and remitting state sales tax, according to RILA).

  • Walmart builds green rep with opening of 100th solar store

    SAN DIEGO, Calif. — Walmart has unveiled its 100th solar-powered store on College Avenue in San Diego. By working with California-based SolarCity, the company’s focus on solar power has generated more than 3,000 contract construction jobs in California. In turn, SolarCity has hired 1,213 employees since announcing its first Walmart projects in September 2010. The San Mateo, Calif.-based company will install, manage, and maintain 70 of the 100 new solar power systems.

  • NRF leads fight against unfair trucking regulations

    Washington, D.C. -- The National Retail Federation and its National Council of Chain Restaurants division joined a coalition of manufacturers, shippers and transportation providers to file an amicus brief before the U.S. Court of Appeals opposing new federal trucking regulations on drivers’ hours-of-service, stating the regulations were arbitrary and capricious.

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