Consumer Affairs & Relations

Last week it was veteran retail analyst Walter Loeb bemoaning what he viewed as Walmart’s deteriorating store standards. This week Ad Age took aim at the company’s brand image.
 
In a piece by Simon Dumenco, he recounts how early shopping experiences at Walmart stores were an eagerly anticipated experienced. However, like Loeb Dumenco took a shot at the store experience and then when a step further.

Atlanta – The Home Depot is recalling about 107,000 Chinese-made fan heaters because the fan's plastic housing can melt, deform and catch fire during use, according to the Consumer Product Safety Commission (CPSC). The Soleil portable fan heaters, marked with model number LH-707, cost about $15 each, and Home Depot will issue a full refund for the purchase price.

The heaters were sold between September 2012 and May 2013 for about $15 each. The CPSC says there have been 464 reports of fans melting, but no injury or property damage has been reported.

Pittsburgh -- GNC Holdings Inc.'s second-quarter net income rose nearly 8% amid strong sales. 

During the three months that ended June 30, GNC's income rose to $71.7 million, from $66.7 in the year-ago period. Its results beat expectations. 

Revenue increased 9.2% to $676.3 million from $619.1 million a year ago. Same-store sales rose 6.8% at company-owned stores and 5.2% at franchise locations.

New York -- Five individuals have been charged with running a sophisticated, worldwide hacking organization that the U.S. Department of Justice called the largest hacking and data breach scheme ever prosecuted in the United States. The victims in the scheme included such retailers as J.C. Penney, 7-Eleven Inc., Carrefour and Hannaford Brothers Co. 

NEW YORK — Nickelodeon has promoted Pamela Kaufman to the expanded role of CMO and president of the company’s consumer products. She will report to Cyma Zarghami, president of Nickelodeon Group.  

In her new role, Kaufman will oversee Nickelodeon's domestic consumer products business, encompassing merchandising and licensing for properties which include SpongeBob SquarePants, Teenage Mutant Ninja Turtles and Dora the Explorer.

CINCINNATI — Procter & Gamble has appointed Barron Witherspoon as the company’s VP of industry affairs.  

Witherspoon has a 27-year history in consumer packaged goods at P&G, beginning his career in field advertising and securing positions of increasing responsibility in customer business development across multiple categories and customers and global regions. 

He has served on numerous association boards and is actively involved in helping to leverage diversity across the company and the industry.

Loblaw Companies Limited — which recently announced its plans to <a href="http://Loblaw investments bolster its Q2 Loblaw Companies Limited, which announced its plans to acquire Shoppers Drug Mart for C$12.4 billion in cash and stock, reported higher earnings and revenue in the second quarter of fiscal 2013 as compared to the same period in fiscal 2012. Lolbaw’s net earnings for the quarter totaled USD $173.2 million, up 14% from $151.8 million. The retailer reported revenues of $7.31 billion, a 2% increase from $7.18 billion a year earlier. Same-store sales improved 1.1%.

EDEN PRAIRIE, Minn. — Supervalu has appointed former OfficeMax executive Bruce Besanko as its EVP and CFO, effective August 7.

Besanko served as EVP of finance, CFO and chief administrative officer for OfficeMax, and is credited with strengthening the company’s balance sheet and transforming business-to-business and retail segments for one of the leading global office supply companies following his appointment in 2009.