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Consumer Affairs & Relations

  • Advance Auto parts names head of Mid-Atlantic store ops

    ROANOKE, Va. — Advance Auto Parts  has promoted Rusty Tweedy to area SVP, responsible for store operations in the Mid-Atlantic regions. Tweedy will report to Kurt Schumacher, SVP national field operations. Effective with this promotion, the company is adding a fourth operational area which will enable the company’s field and commercial sales leaders to be more aligned and focused on driving profitable growth.

  • Supervalu launches single-serve coffee product

    MINNEAPOLIS — Supervalu has launched a new, single-size version of its Java Delight brand of premium coffee.

  • Tuesday Morning names former Big Lots president as new CEO

    Dallas -- Tuesday Morning announced Tuesday that it has named former Big Lots head Brady Churches as its new CEO, stepping in for former CEO Kathleen Mason who was terminated by the company in June.

    Mason has since filed suit against the closeout retailer, alleging that she was fired because she disclosed that she has breast cancer.

    Churches’ appointment is effective immediately. His most recent position was as president of Marketing Results Ltd. Prior to that he was president of Big Lots.
     

  • Wal-Mart slashes holiday layaway fee in response to customer complaints

    Bentonville, Ark. -- Wal-Mart Stores said Tuesday it has lowered its holiday layaway fee from $15 to $5, saying that the move is in response to customer feedback.

    Customers may begin to open layaway accounts under the new fee arrangement on Sept. 15, and it runs through Dec. 14.

    According to Duncan Mac Naughton, chief merchandising and marketing officer, Walmart U.S., “this is a direct response to feedback we received since announcing this year's Holiday Layaway program. [It] makes Walmart more competitive in the marketplace.”

  • Nordstrom to open two full-line stores

    Seattle -- Nordstrom said Tuesday it will open two new full-line stores – one in Jacksonville, Fla., and the other in Woodlands, Texas.
     
    The Florida store will open at St. Johns Town Center, a Simon Property and Ben Carter-owned shopping center. The 124,000-sq.-ft. store will be two levels and is expected to open in fall 2014.

  • Regency uses crowdsourcing to lease Baltimore shopping center

    Jacksonville, Fla. -- Regency Centers said Friday it is asking Baltimore residents to suggest stores and restaurants they want to open at their local Parkville Shopping Center through an online crowdsourcing platform called Popularise. 

    The leasing recommendations will be considered as part of the grocery-anchored center’s renovation, which has begun construction. 

  • Photography group names Sony exec board advisor

    Mike Kahn, director of Alpha Camera Systems for Sony Electronics was named special advisor to the board of PMA, the Worldwide Community of Imaging Associations.

    The move is long overdue for an 86 year old organization focused on serving the needs of the imaging industry as Kahn’s appointment marks the first time a manufacturer representative was named to a PMA executive committee.

  • Wendy's leader tapped to serve as Delhaize America president, CEO

    BRUSSELS — Delhaize's U.S. division has a new leader.

    The supermarket conglomerate announced that Roland Smith will serve as Delhaize America's president and CEO, as well as EVP of the Delhaize Group, effective Oct. 15. Smith is replacing Ronald Hodge, who will be retiring from his post this year. Hodge will serve in an advisory role to ensure a smooth transition.

  • Kroger fuels up the savings at the pump

    CINCINNATI— Kroger is extending its summer fuel savings program through the fall and holiday seasons. Customers can now earn and redeem fuel points to save up to $2.00 off per gallon at Kroger Family of Stores Fuel Centers through Dec. 31.

    "At our customers' request we are pleased to extend our special offer doubling potential fuel savings up to $2.00 per gallon through the busy fall and holiday shopping seasons," said Michael Donnelly, Kroger's SVP of merchandising.

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