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Consumer Affairs & Relations

  • Hershey touts palm oil sourcing efforts

    The Hershey Company is working with its suppliers to achieve 100% traceable and sustainably sourced palm oil by the end of 2014.

    The company has also achieved its commitment to source 100% mass balanced Roundtable on Sustainable Palm Oil-certified palm oil more than a year ahead of its original 2015 commitment.

  • Survey: Most Americans believe retailers fake holiday discounts

    New York -- The majority of American shoppers think that holiday discounts advertised by retailers are faked, according to a survey conducted by British marketing consultant David Rawlings.

    Rawlings’ Google survey, "Before-Christmas sales — Do you believe the discounts are genuine?," queried 1,500 American Internet users, and found that more than 70% of those polled answered "no" to that question.

  • Report: Dept. of Commerce to issue facial recognition guidelines

    Washington, D.C. -- The U.S, Department of Commerce will reportedly start meeting with companies including Facebook, Apple and Wal-Mart in February 2014 to create voluntary guidelines for the commercial use of facial recognition technology. According to Bloomberg, the Department of Commerce plans to have formal guidelines ready for release in June 2014.

  • Survey: Four-in-10 consumers to spend less this holiday season

    New York - Nearly four-in-10 Americans (38%) plan to spend less this holiday season than they did last year, while 14% plan to spend more this year and 47% plan to spend about the same amount as last year. According to a new Bankrate.com report, Americans planning to spend less outnumber those planning to spend more in each age and income group.

  • Loehmann's files for third bankruptcy, to liquidate

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  • Bezos the best, Johnson & Lampert among the worst

    Retailers were well represented on the 2013 edition of a best and worst CEOs list compiled by a business professor at a leading university.

    Amazon.com founder and CEO Jeff Bezos topped the list of best CEOs, compiled by Sydney Finkelstein, associate dean for executive education and the Steven Roth professor of management at the Tuck School of Business at Dartmouth. Making the list of worst CEOs were former J.C. Penney CEO Ron Johnson and current Sears Holdings chairman and CEO Eddie Lampert.

  • To match or not to match

    Walmart’s ad match policy states that if its customers find an item at another store at a lower price, it will honor the lower price. In fact, the retailer is currently touting its Christmas ad match policy, which covers electronics, toys and grocery produce.

  • NRF: Credit card swipe fee settlement ‘deeply flawed’

    Washington, D.C. -- The National Retail Federation issued the following statement from senior VP and general counsel Mallory Duncan in response to U.S. District Court Judge John Gleeson’s approval of a controversial antitrust lawsuit over credit card swipe fees:

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