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Consumer Affairs & Relations

  • Survey: Most Americans believe retailers fake holiday discounts

    New York -- The majority of American shoppers think that holiday discounts advertised by retailers are faked, according to a survey conducted by British marketing consultant David Rawlings.

    Rawlings’ Google survey, "Before-Christmas sales — Do you believe the discounts are genuine?," queried 1,500 American Internet users, and found that more than 70% of those polled answered "no" to that question.

  • Many Americans shoppers don’t buy into holiday discounts

    The majority of American shoppers think that holiday discounts advertised by retailers are faked, according to a survey conducted by British marketing consultant David Rawlings.

    Rawlings’ Google survey, "Before-Christmas sales — Do you believe the discounts are genuine?" queried 1,500 American Internet users, and found that more than 70% of those polled answered "no" to that question.

  • Survey: Four-in-10 consumers to spend less this holiday season

    New York - Nearly four-in-10 Americans (38%) plan to spend less this holiday season than they did last year, while 14% plan to spend more this year and 47% plan to spend about the same amount as last year. According to a new Bankrate.com report, Americans planning to spend less outnumber those planning to spend more in each age and income group.

  • Loehmann's files for third bankruptcy, to liquidate

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  • Bezos the best, Johnson & Lampert among the worst

    Retailers were well represented on the 2013 edition of a best and worst CEOs list compiled by a business professor at a leading university.

    Amazon.com founder and CEO Jeff Bezos topped the list of best CEOs, compiled by Sydney Finkelstein, associate dean for executive education and the Steven Roth professor of management at the Tuck School of Business at Dartmouth. Making the list of worst CEOs were former J.C. Penney CEO Ron Johnson and current Sears Holdings chairman and CEO Eddie Lampert.

  • Report: Dept. of Commerce to issue facial recognition guidelines

    Washington, D.C. -- The U.S, Department of Commerce will reportedly start meeting with companies including Facebook, Apple and Wal-Mart in February 2014 to create voluntary guidelines for the commercial use of facial recognition technology. According to Bloomberg, the Department of Commerce plans to have formal guidelines ready for release in June 2014.

  • ICSC 2013 New York conference attendance spikes

    New York — Nearly 7,600 attendees packed into the International Council of Shopping Centers New York National Conference and Deal Making, a 9.6% spike over last year and the largest year-on-year increase since 2009.

    “The New York Conference acts as a strong bellwether for industry growth in the year to come,” said Michael P. Kercheval, president and CEO of ICSC. “When the conference sees an increase in attendance, the industry grows the following year; if attendance contracts, so too does the industry.”

  • Safeway enhances online grocery delivery website

    Safeway has made enhancements to its online grocery shopping website to make it more accessible and usable for Safeway shoppers with visual impairments.

    Safeway collaborated with its visually impaired customers to make the necessary changes to its website. As such, the company has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its accessibility standard.

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