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Consumer Affairs & Relations

  • Mixed holiday results for jewelry retailers

    Jewelry retailers had mixed sales results during the crucial holiday period.

    Tiffany & Co. reported that worldwide net sales in the two months ended Dec. 31 increased 4% to $1.03 billion. Total sales in the Americas region rose 6% to $550 million.

    Same-store sales rose 7% due to broad-based sales growth across most of the region. Tiffany is now offering guidance of earnings per diluted share expected to be in a range of $1.27-$1.37 for the fiscal 2013 ending January 31, 2014.

  • Five Below fizzles amid winter weather

    Teen and tween retailer Five Below blamed the weather for what it expects will be a substantial shortfall in fourth quarter same store sales.

    For the nine week period ended Jan. 9, same store sales had declined 0.5% and by the end of the company’s fourth quarter same store sales may decline as much as 1.5%, according to the company. That is well below guidance of a 4% increase the company forecast when it released third quarter results.

  • Swipe fee ‘settlement’ far from settled

    There’s been a lot of talk lately about how the retail industry has supposedly settled a federal lawsuit with Visa and MasterCard over credit card swipe fees.

  • Family Dollar president and COO Michael Bloom resigns amid disappointing Q1 results

    MATTHEWS, N.C. — Family Dollar Stores on Thursday announced that president and COO Michael Bloom has left the company to pursue other interests. The company will conduct a search for a new president and COO. The news comes amid disappointing first quarter results for the company, which lowered its earnings expectations for the second quarter and full year. Family Dollar also announced it has promoted Jason Reiser to the position of executive VP - chief merchandising officer.

  • Disruptive Delivery: Amazon Strikes Again

    You’ve got to hand it to Amazon.com. While consistently turning a profit has eluded Amazon for the past 18 years, the company has consistently taken a lead in disrupting retail. Whether it’s inventing e-commerce as a mainstream B2C transactional channel, taking a leading role in hosted cloud services with Amazon Web Services or helping to usher in the tablet era with Kindle e-readers, Amazon.com has never been afraid to do things in a way that alters how retail business is conducted.

  • Ex-Walmart CEO David Glass returns

    David Glass has kept such a low public profile since stepping down as Walmart president and CEO it was surprising to see his name pop up as the featured speaker at an upcoming event in Northwest Arkansas.

    Glass stepped down as CEO of Walmart nearly 15 years ago and he’s scarcely been heard from since, leaving those newer to the company to know him largely as the guy after whom the company’s massive information technology building is named.

  • Can Jason Reiser fix what ails FDO

    Former Sam’s Club merchant Jason Reiser just got his second promotion in seven months at Family Dollar and now the newly anointed chief merchandising officer has to restore sales growth at the retailer’s 8,000 stores.

  • Changing of the guard at Schnucks

    Schnuck Markets chairman and CEO Scott Schnuck plans to transfer the latter title in March to his brother, president and COO Todd Schnuck.

    Todd Schnuck will become president and CEO of the family-owned supermarket chain in March, while Scott Schnuck will remain chairman and assist in the transition through September. Meanwhile, Craig Schnuck will formally retire from the company and become chairman emeritus. Todd Schnuck originally began working at the company in 1987 as treasurer and served as corporate VP and CFO before becoming president and COO.

  • Report: U.N. seeks inquiry into deaths of striking Cambodian factory workers

    Phnom Penh, Cambodia – The United Nations reportedly wants the Cambodian government to investigate the use of force against striking garment factory workers in the country’s capital city of Phnom Penh on Jan. 3. According to Reuters, police opened fire on workers striking over their pay, wounding 20 and killing five.

    In addition, 23 striking workers were detained and their whereabouts remain unaccounted for. The Cambodian police say three people were killed and they are sorry for the incident.

  • Barnes & Noble appoints current president to CEO

    New York – Barnes & Noble, Inc. has appointed president Michael P. Huseby to CEO. Immediately, in his role, Huseby will be responsible for all of the company’s business units including Barnes & Noble Retail, Barnes & Noble College and Nook Media.

    He will report to the board of directors and has been elected to serve on the board. Huseby joined Barnes & Noble as CFO in March 2012, and was promoted to president in July 2013.

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