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Consumer Affairs & Relations

  • Report: Target post-holiday shopper penetration drops

    Boston -- Target’s database breach in December 2013 not only affected the retailer’s fourth quarter comparable store sales, but also contributed to plummeting shopper penetration post-holiday. Kantar Retail ShopperScape data indicates that just 33% of U.S. households reported shopping at Target or SuperTarget during January 2014, the lowest penetration number for Target in the past three years, and a 22% decrease in penetration compared to January 2013.

  • MasterCard and Visa form group to accelerate payment security

    MasterCard and Visa have teamed up to form a new cross-industry group focused on enhancing payment system security to keep pace with the expectations of consumers, retailers and financial institutions.

    News of the group’s formation comes as retailers like Target continue to deal with fallout from the data breaches that first came to light December 2013 and which continue to dominate headlines.

  • Target shoppers wary

    Target’s database breach in December 2013 not only affected the retailer’s fourth quarter comparable store sales, but also contributed to plummeting shopper penetration post-holiday.

    Kantar Retail ShopperScape data indicates that just 33% of U.S. households reported shopping at Target or SuperTarget during January 2014, the lowest penetration number for Target in the past three years, and a 22% decrease in penetration compared to January 2013.

  • Retail jobs down in February

    National Retail Federation president and CEO Matthew Shay and chief economist Jack Kleinhenz issued a response to the organization’s February jobs report.

    “While there are signs of modest momentum in the economy, now is not the time to play partisan politics with the recovery by forcing federal mandates on retailers and small business owners like an increase in the minimum wage,” Shay said. “Such policy decisions could hamper economic growth and actually drive up the unemployment rate.”

  • Roman Meal Company chairman Charles Matthaei has died

    Charles W. H. Matthaei, chairman at Roman Meal Company, died Feb. 26. Matthaei headed the family-owned company for nearly 70 years.

  • Kroger Q4 profit beats Street; lifts outlook

    Cincinnati – The Kroger Co. earned a better-than-expected $422 million in its fourth quarter, down from $462 million in the year-ago period, which included an additional week of sales. The nation’s largest supermarket operator issued a better-than-expected profit for the year ahead.

  • Sally Beauty reports attempted data breach

    Denton, Texas – Sally Beauty Holdings Inc., which sells cosmetics and hair care products both through salons and its own chain of more than 3,000 retail Sally Beauty Supply stores globally, is reporting that it discovered an attempted data breach.

  • Children’s Place Q4 earnings drop; to rename company

    Secaucus, N.J. -- The Children’s Place Retail Stores Thursday reported lower profit for the fourth-quarter amid intense promotions and severe storms. The retailer also said it is renaming the company.

    Net earnings in the fourth quarter, ended Feb.1, fell 18% to $15.7 million, from $19.1 million in the year-ago period, which had an extra week.

    Net sales in the quarter totaled $467.5 million, down from $509.2 million in the year-ago period. Same-store sales declined 4.3%.


  • Report: Multi-state shoplifting ring busted

    Northbrook, Ill. – The U.S. Secret Service has reportedly arrested three members of a family living in Northbrook, Ill., for running a sophisticated shoplifting ring that stole items from stores ranging from Maryland to Texas during the past 10 years.

  • Abercrombie & Fitch settles overtime suit

    New Albany, Ohio -- Abercrombie & Fitch Co. and Abercrombie & Fitch Stores, Inc. have offered to pay about $4,000 to one assistant manager for failing to pay proper overtime wages from May 16, 2010 to present, in connection with a lawsuit filed in the Eastern District of New York. Abercrombie agreed to pay the assistant manager's attorney's fees and court costs to be determined by the court.

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