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Consumer Affairs & Relations

  • Founding officer of Costco dies at 72

    Issaquah, Wash. -- Robert Craves, 72, a founding officer of Costco, died last week shortly after being diagnosed with cancer, The Seattle Times reported.

     

  • Long-time Costco exec Craves dies

    Former Costco executive Robert Craves died last week shortly after being diagnosed with cancer, The Seattle Times reported. He was 72.

  • Deeper Dive: Apple Pay vs. CurrentC

    CurrentC, the mobile payment service under development from a retailer consortium known as Merchant Customer Exchange, or MCX, has been getting a lot of attention in the past week. First MCX members CVS and Rite Aid disabled their NFC payment systems to block the rival ApplePay mobile payment service, and then hackers stole the emails of CurrentC users. And despite all this publicity, CurrentC is still in pilot mode.  
  • Moody’s forecasts 4- to 5% sales increase in 2015

    New York -- The outlook for the U.S. retail industry in 2015 is stable, according to a new report by Moody’s Investor Service, which forecasts that retail sales will grow 3- to 4% in 2014,  and 4- to 5% in 2015.     The report, Moody’s U.S. Retail Industry Outlook, also finds that traditional brick-and-mortar retailers will be formidable competitors to pure-play online merchants.    
  • Sprouts beats Street with Q3 profit

    Phoenix, Ariz. -- Net income at Sprouts Farmers Market Inc. soared 79% to $26.1 million in the third quarter of fiscal 2014 from $14.6 million in the same quarter a year earlier. A reduction in pretax losses helped boost net income growth.  
  • Dollar General celebrates Veterans Day

    Dollar General will honor veterans and their families with a special 11% discount on all qualifying purchases, in-store and online, on Tuesday, November 11, 2014.

  • Study: Retailers will apply Big Data analytics on front end

    London, U.K. -- Analytics will be applied in front-end as well as back-end applications in retail. According to a new study from Frost & Sullivan, the aim of every retailer is to integrate data from multiple channels to provide an omnichannel experience for the customer.  
  • Target names GM exec to new role

    Jacqueline Hourigan Rice will join Target Dec. 1 as the retailer’s SVP of risk and compliance after holding a similar role at General Motors.

    In her new role Rice will assume some responsibilities previously held by Ann Scovil who retired in March as vp of assurance, risk and compliance. Rice will also have responsibility for corporate security and Target’s suppliers. She will report directly to Target CEO Brian Cornell who joined the company in August.

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