Consumer Affairs & Relations

Leading packaging provider Silgan Holdings named long-time KPMG executive Joseph Jordan to its board of directors.

Silgan isn’t a name familiar to the average consumer, even though its products come in contact with millions of people daily. As a leading supplier of rigid packaging for shelf stable foods and other consumer goods, Silgan operates 87 manufacturing plants worldwide and generates annual sales of $3.7 billion.

New York -- Destination XL Group, Inc. will open its first Manhattan store in June 2014. Located in the Chelsea section of Manhattan, the new DXL stores represent the company’s superstore format.

As part of the company’s new redesign, the store will feature wider aisles and larger fitting rooms, as well as sofas, chairs and flat-screen televisions.

Waban, Mass. -- Chick-fil-A and Sonic Drive-In deliver the best customer experience in the fast food industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers.

Deerfield Park, Ill. -- The U.S. Department of Health and Human Services' Office for Civil Rights is reportedly investigating privacy practices at the new Well Experience stores run by Walgreens. According to the Wall Street Journal, the investigation is focusing on whether pharmacist consultations with customers at Well Experience Stores violate the privacy of patient medical data.

Seattle – Starbucks reportedly plans to expand a pilot of an evening alcohol and “light bites” menu that includes wine to thousands of stores nationwide. According to Bloomberg, Starbucks executives said the evening food and drink offerings, currently provided in about 40 test stores, will be rolled out during the next several years.

Only 18 months into her job as Gap’s creative director and already Rebekka Bay is the focus of a cover story in the most recent issue of Bloomberg Businessweek about, “making Gap matter again.”
 

New York -- As part of minority eBay shareholder Carl Icahn’s ongoing battle to separate eBay from sister company PayPal, the activist investor on Wednesday urged fellow eBay shareholders in an open letter to sell 20% of its PayPal unit in an IPO.

The latest move, which Icahn said would prompt a stand-alone PayPal while preserving the synergies between the pair of companies, is softer than Icahn’s January announcement that he wanted a full spinoff of PayPal from eBay.  

San Francisco -- Guess Inc. saw fourth-quarter profits slide 4% on softer sales in the three-month period.

Net income fell to $69.6 million from $72.5 million, and revenue for the quarter ended Feb. 1 dipped to $768.4 million from $815.1 million. Revenue results still beat Wall Street expectations of $758 million.

Purchase, N.Y. -- As part of the 2013 launch of a commitment to responsible retailing, the Stop & Shop Supermarket Co. LLC is making efforts that reduce waste in stores and improve efficiencies in energy uses in both new and existing stores.

By 2020, the company has set a goal of getting to "zero waste," diverting 90% of waste going to landfills and incinerations through the expansion of its organic recycling program and new opportunities for recycling cardboard, plastic, paper, and single stream recycling.

New York -- The Deloitte Consumer Spending Index remained flat in February 2014, showing only a marginal change. The Index tracks consumer cash flow as an indicator of future consumer spending.

The Index, which comprises four components, tax burden, initial unemployment claims, real wages and real home prices, ticked down slightly to 3.9 from 4.0 last month. Highlights of the Index include:

Tax Burden: The tax rate stayed at 11.8%, consistent with recent months.