Consumer Affairs & Relations

Bentonville, Ark. -- Sam's Club announced it will launch a new credit card using EMV chip-enabled technology on June 23, beating Target as the first mass retailer to move to the new technology. The new card — co-branded with MasterCard Inc. and issued by GE Capital Retail Bank — has an embedded chip that makes the card more difficult to duplicate, which provides enhanced security from fraudulent activity, according to Sam’s Club.

Senior editor Katherine Boccaccio and editor-in-chief Marianne Wilson sat down with retail real estate leaders and analysts in Las Vegas at RECon 2014.  See what each industry expert had to say about the retail landscape, trends in the industry, and projects to keep an eye on.

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As if having to deal with the rising threat of data breaches weren’t already enough for retailers, many continue to struggle to make sense of today’s rough patchwork of federal and state data breach laws.

Fortunately, while legislation that would establish a national data breach standard has yet to gain significant traction, the Obama Administration and Congress are ramping up joint efforts to establish a uniform, national law that would replace the current fabric of state requirements.  

In a major boost to member benefits, Sam’s Club announced a credit card cash back program that gives members the opportunity to earn 5% cash back on fuel, 3% cash back on dining and travel and 1% cash back on all other purchases, up to $5,000 annually.

New York -- Global brand agency CBX will help Friendly Express update the design and branding of its 42-store network of community-focused convenience stores in southeast Georgia.

Under the assignment, the firm will update the chain’s logo and redesign the interiors and exteriors of its convenience stores, which range in size from 2,000 sq. ft. to 3,500 sq. ft. Friendly Express stores, which also offer gasoline, are located in several different southeast Georgia communities, including Waycross, Jesup, Folkston, Brunswick, and St. Simons Island.

Undeterred by bad weather and competitive pressures that took a toll on its first quarter performance, Dollar General is pressing ahead with plans for 700 new stores, recently opened its 12th distribution center and believes its full year profit forecast is attainable.

Lumber Liquidators has formalized its compliance and sustainability team headed by Raymond Cotton, who was appointed as chief compliance and sustainability officer in February and reports directly to president and CEO Robert M. Lynch.

Cotton manages the company’s quality assurance, sustainable sourcing, loss prevention, risk management and compliance with legal and regulatory requirements of global trade.  

Burlington, N.J. -- Burlington Stores announced that Thomas A. Kingsbury, the company’s CEO and president, has been unanimously elected as chairman of the board.

“We are excited to elect Tom to chair the board of directors of Burlington Stores,” the board said in a statement. “He has done an outstanding job as CEO since he joined the company in 2008. The growth of the business has been impressive under Tom’s leadership and we look forward to this continuing under Tom’s expanded role as chairman and CEO.”

New York – A group director for two Tiffany & Co. stores in Houston has filed a lawsuit alleging the retailer discriminates against African-Americans in hiring and promotions for management and executive-level jobs. A complaint filed by Michael McClure in federal court in New York on May 29 says that McClure is the only African-American holding one of 200 U.S. management-level positions at Tiffany, and that there are no African-American executives in the company.

Burlington Stores president and CEO Thomas A. Kingsbury has been elected as chairman of the board of directors.