Consumer Affairs & Relations

Kohl’s is standing behind its stated mission to “give back” to the communities it serves by announcing that it donated nearly $18 million in 2014.

The community grants benefited more than 8,500 nonprofits across the country in 2014 through Kohl’s best-in-class Associates in Action (AiA) volunteer program.

Rite Aid is hoping to unleash a torrent of new product innovation by tapping into the minds of the shoppers who walk store aisles wondering, "Wouldn't it be nice if they had ..."

The retailer has announced the launch of its first-ever Innovation Challenge, a nationwide search for original product ideas that will improve the health and well-being of Rite Aid customers.

Washington, D.C. -- The Merchants Payments Coalition applauded U.S. District Judge Nicolas Garaufis’ ruling on Thursday that American Express credit card rules constitute an unlawful restraint on trade.

The judge found that the credit card giant violated U.S. antitrust laws by barring merchants from encouraging customers to use one credit card over another. In a 150-page opinion, he wrote that such a practice constitutes “an unlawful restraint on trade.”

Beachwood, Ohio -- DDR Corp announced that David J. Oakes has been named the company’s new CEO, effectively immediately. Oakes has been DDR’s president and CFO since January 2013, and was senior executive VP and CFO for the three years prior. He succeeds Daniel Hurwitz, who stepped down December 31 by mutual agreement.

"After a thorough and robust search process, the board is confident that David is the right person to lead DDR into the future," said chairman Terry Ahern.

Walmart CEO Doug McMillon talks about changes at Walmart.

Washington, D.C. -- The National Retail Federation credited the “power of the marketplace” in Walmart’s decision to increase wages of approximately 500,000 full-time and part-time associates in April to $9 an hour, which is well above the Federal minimum wage.

Retailers who sell Nestle candy may soon be hearing a lot from their customers about changes in the taste or color of their favorite confections.

That’s because Nestlé has pledged to remove all artificial flavors and colors from its chocolate and sweets in the United States.

Ann Arbor, Mich. - Customer satisfaction with retail is down for the first time in four years. According to a report by the American Customer Satisfaction Index (ACSI), all brick-and-mortar retail categories show weakening or flat customer satisfaction for the fourth quarter of 2014.  Internet retail satisfaction, however, is up from the same quarter in 2013.