Consumer Affairs & Relations

Louisville, Ky. - Long John Silver's has named James O'Reilly as CEO. O'Reilly brings to the role more than 20 years of food service executive experience, including his most recent stint as chief brand officer for Sonic Drive-In.

In addition, O'Reilly has served in a variety of domestic and international leadership positions for food service and CPG companies including Einstein Noah Restaurant Group, Yum Brands, and Procter and Gamble.
 

Ace Hardware’s formula of localizing merchandise and offering individualized customer service is continuing to pay off for the hardware retail cooperative.

The company reported record revenues, profits and patronage for fiscal 2014. Ace had revenues of $4.7 billion, an increase of $546.3 million or 13%. Revenues increased $496.9 million or 12% as compared to fiscal 2013. Net income was $140.9 million for fiscal 2014, an increase of $36.4 million or 34.8%, from fiscal 2013.

Home Depot posted a better-than-expected fourth quarter performance, but warned that a strong dollar could hurt its results for the year.

The retailer posted an 8.3% increase in sales to $19.2 billion, and fourth quarter net earnings were up 36.1% to $1.38 billion. Same store sales for the quarter were positive 7.9%, and positive 8.9% for U.S. stores.

New York -- Atlanta-based The Home Depot reported a strong fourth quarter performance, with sales up 8.3% to $19.2 billion, and fourth quarter net earnings up 36.1% to $1.38 billion.

Comp-store sales for the quarter were positive 7.9%, and positive 8.9% for U.S. stores. Home Depot CEO Craig Menear pointed to a number of factors responsible for the growth.

“We had a strong finish to the year, as strength across the store, the recovering U.S. housing market and solid execution aided our business in 2014,” he said.

New York -- American Express has officially launched its Small Merchant EMV Assistance Program, which was announced last October by President Obama. The nationwide campaign was created to help U.S. small merchants fight fraud through a $10 million reimbursement program designed to accelerate adoption of EMV payment terminals. It will also arm small merchants with knowledge about EMV’s security benefits.

American Apparel is bolstering its omnichannel effort with two new hires in marketing and digital engagement.

The company announced two leadership appointments: Thoryn Stephens has been named chief digital officer, a newly created position, and Cynthia Erland has been named SVP of marketing.

If we wanted to show the struggles of the classic American mall, I don’t think we could come up with a better example than Northland Mall in Southfield, Michigan. When it opened in 1954, Northland was an instant hit: an icon not only for the region, but for the nation. One of the first and largest open air centers in the nation, Northland was enclosed in 1974 and today boasts space for 96 stores and nearly 1.5 million sq. ft. of retail.

Essen, Germany – Global discount supermarket retailer Aldi Inc. is thinking big when it comes to Texas. According to the Dallas Morning News, Aldi sees potential for as many as 450 stores in the Lone Star State.

This would be part of a larger expansion program, announced in November, that would grow Aldi’s total U.S. store count by 650 units to about 2,000 by 2018. Southern California is another major growth target for the chain.