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Consumer Affairs & Relations

  • Kohl's confirms off-price store in New Jersey

    Kohl’s is testing the off-price waters by opening a discount store in Cherry Hill, N.J., this summer called "Off Aisle by Kohl's," the company has confirmed.

  • Smart & Final launches new branding campaign

    Commerce, Calif. -- Smart & Final launched a new branding campaign, which will place the ampersand ("&") -- already in the 144-year old company's name -- front and center to showcase the company's relationship with both its customers and the communities it serves.

  • American Eagle soars past expectations

    Improved, "costumer-focused" merchandising helped American Eagle Outfitters post record net income in the first quarter.

  • A&F exec named Big Lots general counsel

    A legal veteran of Abercrombie & Fitch and Harvard Law grad has been named general counsel for Big Lots.

    Ronald "Rocky" Robins Jr. becomes SVP general counsel and corporate secretary at Big Lots. Robins will be a member of the executive leadership team of the company and report directly to David Campisi, CEO and president.

  • Temkin study: Hannaford, Publix easiest companies to work with

    Waban, Mass. -- Supermarket companies Hannaford and Publix took the top spots in the 2015 Temkin Effort Ratings, which rates how easy or difficult companies are to work with. The ratings examine 293 companies across 20 industries.

  • Sports Authority provides shoppers protection

    Sports Authority wants to make purchase protection "SIMPLR" for its customers with a new partnership with Asurion Retail Solutions' SIMPLR brand.

  • Government recommends $25 million settlement for PayPal

    San Jose, Calif. – PayPal may have to fork over $25 million in a proposed settlement for allegedly deceiving consumers with the PayPal Credit service, formerly known as BillMeLater. The Consumer Financial Protection Bureau wants PayPal to refund $15 million to consumers and pay an additional $10 million in fines for signing up consumers who did not want to participate, not honoring promotional offers, unfairly leading PayPal customers to use PayPal Credit, and charging consumers fees during periods of time disputes were improperly handled.

  • Home Depot nails it in the first quarter

    As other major retailers report sluggish sales, home improvement stores such as Home Depot Inc. are benefitting from rebounds in the housing market and the weather.

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