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Consumer Affairs & Relations

  • Alibaba off to strong start; gains 38% on first day of trading

    New York – Chinese e-commerce giant Alibaba Group Holding Ltd. on Friday closed its first day of trading on the New York Stock Exchange with its shares up 38% from its I.P.O., closing at $93.89.

    The stock opened for trade on Friday at $92.70 shortly, a 36% jump above its initial public offering price of $68 a share. More than 100 million shares changed hands in composite trading in the first 10 minutes of trading.

  • Nordstrom makes international debut; opens store in Calgary

    Seattle -- Nordstrom on Friday opened its first store in Canada, at Chinook Centre in Calgary, Alberta. The two-level, 140,000-sq.-ft. store is also the department store retailer’s first location outside the United States.
     
    "Being in business for 113 years, this is really a historic time for us as we open our first store in Canada - our first international store," said Sheila Wooldridge, Nordstrom Chinook Centre store manager.

  • Brown Shoe invests in online retailer Jack Erwin

    St. Louis -- Brown Shoe Company has invested $9 million in Jack Erwin, an online men’s shoe brand that launched last year. It’s Brown’s first investment in a startup.

    Founded by Ariel Nelson and Lane Gerson, Jack Erwin creates high-quality men’s shoes, selling them directly to consumers for under $200 a pair.

  • Home Depot puts breach costs at $62 million; 56 million cards at risk

    Atlanta -- Home Depot Inc. confirmed that some 56 million payment cards were likely compromised in its five-month data breach, making it the largest known breach of a retail company’s computer network to date. By comparison, the widely publicized breach at Target last December affected 40 million credit and debit cards.

  • Regional pet retailer fights big dogs

    Undeterred by pet specialty heavyweights PetSmart and Petco, Pet Supermarket just opened its 150th location and has plans for more.

    The forty year old Sunrise, Fla.-based company recently opened its 150th location in the central Florida town of Bartow and indicated it plans additional growth while stopping short of providing a specific expansion target. The company’s stores measure about 7,500-sq.-ft. and are currently concentrated in states such as Georgia, Alabama, North Carolina, South Carolina, Tennessee, Texas, Kentucky, California and Nevada.

  • Albertsons and Safeway ready to roll

    The merger between Albertsons and Safeway is expected to close in a few months and when it does the combined company already has a new senior leadership and field operations structure in place.

    The companies late Friday announced key leadership positions it said drew on strong talent within both organizations to build an innovative, customer-focused and growth-driven company.

  • Home Depot earns unwanted distinction

    Investors don’t seem to care that Home Depot’s data breach is being characterized as the largest ever in the retail sector with shares of the company hitting a new high on Friday.

    Home Depot shares touched a 52-week high of $93.75 on Friday a day after the company disclosed details about an extensive data breach which went undetected for months and compromised the information of 56 million customers.

  • R.J. Reynolds Tobacco Company strengthens leadership team

    R.J. Reynolds Tobacco Company has appointed Debra A. Crew president and chief commercial officer, effective Oct. 1. Crew is currently the president and general manager of PepsiCo North America Nutrition.

  • New CEO for Clorox

    The Clorox Company’s board of directors has promoted Benno Dorer to CEO, effective Nov. 20. At that time, Donald R. Knauss will continue serving on the board in a newly created executive chairman role.

    Knauss has served as chairman and CEO of the company since October 2006. Since January 2013, Dorer, 50, has served as EVP and chief operating officer, cleaning, international and corporate strategy.

  • Costco stores in Canada to stop accepting American Express

    New York -- Costco Wholesale Corp will stop accepting American Express cards at its stores in Canada, effective January 1, 2015.

    “The credit card relationship between American Express and Costco Wholesale Canada will not be renewed when it expires on Dec. 31,” the company stated in an e-mail to Canadian customers.

    Costco’s U.S. locations will continue to accept American Express Cards, with the exception of TrueEarnings and American Express Platinum Cash Rebate cards issued in Canada, the chain said.

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