Consumer Affairs & Relations

New York – At least a few shoppers reportedly received a substantial windfall as a result of a computer glitch at Bloomingdale’s. According to BuzzFeed, some members of the upscale chain’s loyalty program were accidentally issued as much as $25,000 in store credit last week, and at least one customer used the unintentionally generous offer to obtain free diamond earrings.

New York - RDG Capital Fund Management, a shareholder of TravelCenters of America, is recommending a major financial step. RDG has delivered a letter to the TravelCenters board of directors strongly recommending a $100 million share buyback that RDG estimates would increase stock price by more than 33% to $17 per share.

 In a shift to quality over quantity, Walmart has cut expansion plans for its Neighborhood Market stores despite the format’s consistently strong top line growth in recent years.

Minneapolis – Target Corp. has reportedly reached a settlement with Visa Inc. that will reimburse issuers of Visa cards for costs related to the retailer’s 2013 data breach. According to the Wall Street Journal, the agreement will reimburse thousands of card issuers for potentially up to $67 million.

New York – Organized crime groups targeting retail have a new opponent. Multiple retailers and law enforcement agencies across multiple locations and jurisdictions are banding together to form the Retail Organized Crime Coalition (ROCC).

The ROCC, which will officially launch and introduce its members at the Retail Fraud – New York conference on Sept. 24, will combat chronic retail organized crime through case referrals, education and the distribution of timely intelligence.

The CEO of Amazon.com is hitting back against an article in the New York Times over the weekend that accuses the retailer of having a ruthless and even abusive workplace culture.

According to CNBC, an internal memo (excerpt below) from CEO Jeff Bezos being circulated at Amazon.com calls the article inaccurate and beyond “isolated anecdotes.” Bezos also made the rounds on newspaper websites and on cable TV lambasting the Times article as "not the Amazon" he knows.

Retail consulting firm McMillanDoolittle, Chicago, weighs in on its blog with three reasons why any retailer using the practice of “on-call” labor scheduling should end it immediately.

Retailers rely on a combination of dividend payments and share repurchase programs to return cash to stockholders, but the latter method is coming under scrutiny as Democrats look to leverage the populist theme of income inequality during the 2016 presidential campaign.