Consumer Affairs & Relations

Time and again in 2014 the vulnerability of retailers’ information systems became apparent with Staples the latest major chain forced to admit an inability to protect customers’ personal information.

Now Staples has released more information about its data breach in September.

New York - A federal judge has ruled that customers suing Target for last year’s data breach may move forward with their claims.   U.S. District Judge Paul Magnuson in St. Paul, Minn., dismissed claims by plaintiffs in certain states but largely denied Target's request to toss out the proposed class action lawsuit. Magnuson rejected Target's argument that the consumers lacked standing to sue because they could not establish any injury.  

Goodlettsville, Tenn. – Dollar General Corp. stated on Dec. 19 that it remains actively engaged in discussions with the Federal Trade Commission (FTC) regarding the extent of potential divestitures that would be required in connection with an acquisition of Family Dollar Stores Inc. Dollar General does not expect to provide any further update prior to the Family Dollar shareholders meeting currently scheduled for Dec. 23, 2014.   

San Jose, Calif. – The New Year is looking very happy for EBay CEO John Donahoe and CFO Bob Swan. In a securities filing, EBay said that Donahoe will get a severance package worth $23 million and Swan will get a severance package worth $12 million when the company spins off its PayPal unit in 2015. Both men said they would leave their positions after the split occurs when EBay first announced the spinoff plan in September.  

Grand Rapids, Mich. - Meijer made the holidays very merry for 213 unsuspecting customers recently when those shoppers received a big surprise upon checkout – their entire shopping cart filled with gifts and groceries given to them as a holiday gift.

During the “Very Merry Meijer” event, one customer at each of the retailer's 213 stores across the Midwest was randomly selected on Dec. 13 to receive their purchases free.

Canton, Mass. - Dunkin' Brands Group Inc., the parent company of Dunkin' Donuts and Baskin-Robbins, plans to add between 410 and 440 net new U.S. Dunkin’ Donuts restaurants five to 10 net new Baskin-Robbins U.S. restaurants in 2015. Globally, the company expects to open between 615 and 750 net new units in the coming year.  

Cary, N.C. – Canadian convenience store conglomerate Alimentation Couche-Tard Inc., which operates stores under the Circle K banner in the U.S., has agreed to purchase The Pantry Inc., operator of the Kangaroo Express convenience/fuel chain, for $1.7 billion. Purchase price includes $861 million in cash and about $840 million in assumed debt.  

Two men were arrested after they faked a heart attack in order to steal toys at a Walmart in Central Florida.

According to the Polk County Sheriff's Office, Tarus Scott and Genard Dupree teamed up to steal expensive toys, including a motorized Barbie car, a Barbie Glam vacation house and a Leap Frog tablet. But it's how they stole $369 worth of toys that makes this story a little different.

Kraft Foods Group Inc. says that CEO Tony Vernon plans to retire later this month, and the company has named Chairman John Cahill as his successor.

Vernon will retire on Dec. 27, the last day of the company's fiscal year. He will stay on as a senior adviser through March 31 and as a director until the company's next annual meeting in 2015.

Walmart is instituting new rules on poultry safety as the company looks to protect customers from foodborne illness.

Walmart’s enhanced poultry safety measures will require poultry suppliers to achieve prevention-based certification by one of the Global Food Safety Initiative's recognized standards. Walmart said poultry suppliers must implement "holistic controls" from farm to fork; the controls must significantly reduce potential contamination levels, including chicken parts.