Consumer Affairs & Relations

Bentonville, Ark. -- Sam's Club is taking on Costco in the auto buying program business by teaming up with one of the biggest names in car-shopping.

The all-new Sam's Club Auto Buying Program will now be powered by TrueCar, Sam's Club announced Thursday. Sams Club says members will have access to more than 10,000 TrueCar Certified Dealers nationwide, more than three times the nearest competitor in the warehouse club channel (i.e., Costco).

Target Corp. has a new finance chief and executive VP. Cathy Smith officially joined the discounter on Sept. 1, coming from Express Scripts, the nation’s largest pharmacy benefits manager, where she was also CFO.  

A seasoned retail leader, Smith also held CFO positions at Walmart International, GameStop, and others. Target recently posted a Q&A with Smith on its Bullseye blog. Here are some highlights:

What made you decide to take on this role at Target?

Despite reporting ho-hum sales for July, Costco said Thursday that its comps for the fourth quarter and fiscal year were up an impressive 6%.

Hoffman Estates, Ill. – Kmart has paid the U.S. government $1.4 million to resolve allegations that it improperly used drug manufacturer coupons and gasoline discounts to reduce pharmacy costs for Medicare patients at Kmart pharmacies.

Boise, Idaho -- Haggen’s acquisition of 146 Albertsons and Safeway stores is shaping up as a disaster and the reasons why are detailed in a new lawsuit that puts the blame squarely on the parent company — Albertsons Holdings — of the divested stores.

Minneapolis – Target Corp. reportedly wants to become a place where consumers can go and everybody knows your name.

According to USA Today, Target plans to serve liquor in a store slated to open in Chicago in October 2015.

While a number of Target stores sell packaged alcohol products, this marks the first time Target would also serve liquor for customers to consume inside the store. Target has applied for permits to both sell alcohol for take-home purchase and for in-store consumption for the Chicago store.

As Target moves to reimagine the shopping experience for customers who visit its stores, the retailer has applied for two liquor licenses for a future store in Chicago.

USA Today reports that the company has applied for packaged goods and consumption on premises licenses.

The retailer may be trying to follow the lead of Kroger, Duane Reade and other retailers looking to expand their alcoholic offerings, which could pose operational challenges at these stores.

Kmart has paid the U.S.

Kroger already has a good relationship with shoppers, but the retailer is looking to elevate its brand even further by making a key hire in reputation management.

The Kroger Co. announced it has named Jessica C. Adelman to serve as Kroger's group vice president of corporate affairs, effective Nov. 1. 

Elgin, Ill. – The latest retail breach to become public knowledge targeted a small chain, but involved a third-party vendor.

Village Pizza & Pub, a two-store local pizza chain headquartered in Elgin, Illinois, was notified on July 27 of a security breach by TransformPOS, the company that provides its POS payment card processing system.