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Consumer Affairs & Relations

  • NRF puts holiday growth at 3.7%

    The National Retail Federation issued an above average holiday season sales forecast in which the desire of Americans to spend will be offset by their ability to do so.

    The trade group projects that total holiday sales will increase 3.7% to $630.5 billion during the November time-frame and that online sales would increase between 6% and 8% to represent $108 billion of the total.

  • Lowe's helps communities devastated by flooding

    Lowe's is coming to the aid of the communities it serves with a donation to help provide relief in the wake of massive flooding in the Southeast.

    The retailer plans to donate $500,000 to American Red Cross Disaster Relief and work to provide both immediate and long-term support to local communities in the Southeast.

  • Change in leadership coming to Tommy Bahama

    There will be a change at the top of lifestyle apparel retailer Tommy Bahama.

    The company announced that Terry R. Pillow will retire as CEO of Tommy Bahama Group on January 30, 2016, the end of the company's fiscal year. He will be succeeded by Douglas B. Wood, Tommy Bahama's current president and COO.

  • Lumber Liquidators building customer engagement

    Troubled retailer Lumber Liquidators is reaching out to customers in a new and unusual way.

    The company, which has experienced significant financial difficulty since 60 Minutes ran a report in March alleging dangerously high levels of formaldehyde in Chinese hardwood products it sells, is launching an online “Before and After” gallery.

  • NRF creates Digital Council

    The National Retail Federation has formed a Digital Council to focus on the e-commerce, mobile and innovative initiatives that exist within the retail industry today.

    The members-only council, powered by NRF’s Shop.org digital division, will support and promote collaboration in efforts like the exchange of information on digital retail trends and strategies, the development of original research, and educational events and advocacy opportunities in Washington, D.C.

  • Whole Foods Market cuts ties with prison labor program after backlash

    On the heels of lackluster quarterly sales, job cuts and an overcharging scandal, Whole Foods Market is getting another round of bad publicity, and this time it’s about prison labor.

    The retailer will stop selling food produced under a prison labor program. Specifically, it said it will stop selling tilapia sourced from Quixotic Farming and cheese distributed by Haystack Mountain Goat Dairy. Both companies partner with Colorado Correctional Industries (CCI), a division of Colorado's Department of Corrections.

  • Gelson’s bidding on some Haggen stores

    Gelson's Markets is joining Smart & Final on the acquisition of some Haggen properties in Southern California.

    Gelson's, a regional supermarket chain operating in Southern California, announced it is bidding on eight Haggen locations across five counties: Los Angeles County (Santa Monica); Orange County (Laguna Beach, Ladera Ranch); Riverside County (Rancho Mirage); San Diego County (Carlsbad, Del Mar, Pacific Beach); and Ventura County (Thousand Oaks).

  • Home Depot adds IT, cybersecurity expert to board

    Nearly a year after a massive data breach, the Home Depot is looking to a cybersecurity veteran to add expertise to its board directors.

    The world's largest home improvement retailer said it has appointed Linda R. Gooden to the company's board of directors. Gooden will serve on the company's audit and leadership development and compensation committees. Her appointment gives the company 12 directors, 11 of whom are independent.

  • New NRF council to serve as premier e-commerce voice in retail

    The National Retail Federation has formed a new entity to enhance the strategic value of NRF and the e-commerce, mobile and innovative initiatives that exist within the retail industry.

    The members-only Digital Council, powered by NRF’s Shop.org digital division, will support and promote collaboration on digital retail trends and strategies, the development of original research, and educational events and advocacy opportunities in Washington, D.C.

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