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Consumer Affairs & Relations

  • What you need to know about restrictive use clauses

    For retail tenants and landlords alike, use and exclusive use clauses, which refer to the terms written into a lease that dictates what is and is not permitted by both parties, are a critically important part of the tenant-landlord relationship and lease negotiation process. It is also a potentially contentious subject that will not only affect a retailer’s operational specifics, but can have a profound impact on the bottom line.   
  • Take a peak inside Amazon’s Drone lab in the United Kingdom

    Amazon gave some very special visitors a tour of its top secret drone testing laboratory in Cambridge, England.  
  • Investor seeks shakeup at Pier I

    New York investment management firm Alden Global Capital is not happy with the board — or the CEO — of Pier I Imports.     Alden, the retailer’s largest active institutional investor, is demanding a shakeup of the Pier 1 board, reported the Dallas Business Journal.    
  • Web Accessibility: Why it Matters to all Retailers

    More than 200 million Americans will shop online this year. Statistically, nearly 10 million of those shoppers will be visually impaired, more than 10 million will have a hearing impairment and more than four million of those will have severe limitations to their dexterity. For these shoppers, many goods and services offered online might be out of their reach.   
  • Great Clips opens 4,000th store

    It was in 1983 that Steve Lemmon and David Rubenzer brought on Ray Barton as a partner to franchise the cheap haircut concept they started on the University of Minnesota campus. They chose well. Barton’s wife Mary Lou was one of the first franchisees, and Barton himself remains chairman of the board as the company celebrates the opening of its 4,000th franchise in Flat Rock, Michigan.   “The company continues to grow with happy franchisees who open multiple salons,” said Great Clips CEO Rhoda Olsen.  
  • Tech Bytes: Three Tips to Help Women Succeed in Technology

    Political feelings aside, the fact remains: When Hillary Rodham Clinton was nominated as our nation’s first official female presidential candidate, history was made. It sets a tone for all going forward — women can achieve anything they have the determination to pursue, regardless of the industry.   
  • Department store chain gives more options for loyalty program

    Bon-Ton Stores’ customers now have more opportunities to earn rewards.   The department store retailer, which originally rewarded shoppers for using the chain’s Your Rewards proprietary credit card, can now earn loyalty points for every purchase they make — regardless of how they pay.   
  • Another retailer hit with possible data breach

    Specialty retailer Vera Bradley has raised an alert about a possible data breach.   The company said it is investigating a payment card breach that may have affected cards used at the retailer's stores between July 25, 2016 and Sept. 23, 2016. Hackers may have accessed customer data including card numbers, cardholder names, expiration dates and internal verification. Online transactions were not affected.  
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